---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# CI relationships

# CI relationships {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

To get reports that represent the total costs for a business service, there must be
some association between the service and the CIs that make up the service. This is done with
CI relationships.

## Antes de Iniciar

Role required: financial_mgmt_admin

## Por Que e Quando Desempenhar Esta Tarefa

Use the demo data of the Cost Management plugin to understand how to check
all expense lines related to a business service.

## Procedimento

1. Navigate to AllCostConfigBusiness Services.
2. Select Retail.
3. View the business service map by selecting the dependency views icon (![Dependency views.]()).  
   Figura 1. Example business service map

   This view shows that the dbaix901nyc server is a dependency of the Retail
   Adding Points, Retail POS, and Retail business services. So whenever the
   dbaix901nyc server incurs a cost, it would be represented at each of the
   business services.

   The dbaix901nyc server is a member of the Sun E20K Servers NY CI rate card,
   so the expenses can be verified from this CI rate card.  
   To view them:
   1. Navigate to AllCostCostsCI Rate Cards.
   2. Select Sun E20K Servers NY.
   3. Select the Expense Line related list.If this related list is not
      available, configure your form layout to display the Expense
      Line → Rate Card related list.

   4. Filter the related list for short description contains dbaix901nyc.
   {#t_CIRelationships__ol_hdz_nwt_jp}  
   The server's expenses are now visible:Figura 2. Example server expenses

   This example contains one direct expense (inherited = false), and three inherited expenses that have been
   generated from other direct expenses. These inherited expenses are based on
   CI relationships, which allow for reporting at any business service
   level.

   For more information on expense aggregation, see [Enable relationship aggregation](https://servicenow-prod.fluidtopics.net/J7ity9D9caHhNA6gzTjGxA "The Process Last Month CI Costs scheduled job processes costs of configuration items. To start aggregating expenses to parents, identify the relationships to use for aggregation. Because there are many options for CMDB relationships, using all available paths for aggregation is generally not efficient.").