---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Manage customizations before upgrading to Agile Development 2.0

# Manage customizations before upgrading to Agile Development 2.0 {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can take complete advantage of enhanced agile functionality by managing your
customizations before upgrading to Agile Development 2.0.
Importante:  
Agile Development 1.0 and its features such as Sprint burndown chart and release burndown chart are deprecated and no longer available. [Agile Development 2.0](https://servicenow-prod.fluidtopics.net/gga0oNl9eV22W~iuuhorLA "ServiceNow Agile Development 2.0 provides an agile software development environment for product-based or project-based efforts, using the Scrum framework. Implement a pure agile approach over the entire life cycle of a product, or a hybrid approach using agile methods within a traditional project structure.") provides the latest experience for supporting your Agile work methodology.

As of any regular upgrade, if core platform artifacts such as form layout, adding of
fields, removal of preconfigured fields, list layout, business rules, or client scripts, are
customized in your environment, then changes made to any of these artifacts as part of the
Agile Development 2.0 enhancements are
not applied in your environment. You should delete all your customizations before upgrading
to Agile Development 2.0, and
selectively reapply customizations as needed after upgrade.  
Following are the three possible scenarios:

No customizations
:   You do not have any customizations in your Agile Development implementation
    and want to use the Agile Development 2.0 functionality.
    In such a case, install the Agile Development 2.0 plugin
    (com.snc.sdlc.agile.2.0).

Minor customizations
:   There are few minor customizations, but you want to use the Agile Development 2.0 functionality.
    In such a case, [delete all customizations](https://servicenow-prod.fluidtopics.net/lkJSddmA7wTai7SsAe_t9Q "Take complete advantage of enhanced functionality by deleting all your customizations before upgrading to Agile Development 2.0.").

Customizations require review
:   There are a few customizations in your Agile Development implementation
    that are mapped to your business process. Though you want to use the Agile Development 2.0 functionality,
    you may want to review your customizations and decide whether to delete all the
    customizations or retain a few customizations. For such a case:

    * A utility is provided which automatically detects the customized platform artifacts, such as list layout, form layout, business rules, that were enhanced as part of the Agile Development 2.0 enhancements. For details of this utility and list of all platform artifacts enhanced in Agile Development 2.0, see [Review a utility customization for Agile Development 2.0](https://servicenow-prod.fluidtopics.net/K4PsXt25~4uUvdgNAi0_lg#utility-review-customizations "Use the Agile_2.0_Upgrade_Diagnostics update set to analyze your customizations on the platform artifacts (such as form layout, list layout, business rules, and client scripts) that are modified as part of the Agile Development 2.0 enhancements. Delete the customizations prior to upgrade.").
    * After analyzing, if you do not want to retain any of the customizations, then [delete the
      customizations](https://servicenow-prod.fluidtopics.net/lkJSddmA7wTai7SsAe_t9Q "Take complete advantage of enhanced functionality by deleting all your customizations before upgrading to Agile Development 2.0."). If you want to retain a few, delete the customizations and reapply them after the upgrade.
    * If you have created your own artifacts, such as business rules and UI policies, verify whether the artifacts work as intended after the upgrade.
    {#manage-customizations__ul_sdp_xpq_3gb}