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sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

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ft:locale :

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ft:publication_title :

    - Australia Strategic Portfolio Management

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---

# Agile Development process flow

# Agile Development process flow {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura

Learn the process that is used to manage product development efforts in Agile Development 2.0, such as creating a product or tracking a sprint or
release.  
Nota:  
The flow explained here represents the common practice for managing agile development efforts using the functionality available in the Agile Development 2.0 application. This flow does not represent the only possible process.

Define products

:   A product can be a set of features or functionality offered to users. Each product can
    have an owner that maintains the work pipeline, such as epics and stories, for the
    product. These work items can be associated to a theme, which is related with a business
    goal.

    See [Create a product in Agile Development 2.0](https://servicenow-prod.fluidtopics.net/ilAoW1PRg6ok53uqdywqSQ "Create a product to represent a feature or functionality important to customers. A product can contain themes, epics, and stories that describe these enhancements from the perspective of a user.").

Create epics and stories

:   Epics contain high-level requirements for your products, which you can use to break
    down into manageable stories. While creating epics and stories in Agile Development 2.0, you can associate them with a product.

    See [Create an epic in Agile Development 2.0](https://servicenow-prod.fluidtopics.net/yso_xrV3VlQ5ewbL~THmsg "Define the high-level requirements of the features that you want to develop by creating epics in Agile Development 2.0.") and [Create a story in Agile Development 2.0](https://servicenow-prod.fluidtopics.net/vpNdlyKEbEudubbM3sRKKg "Create high-level definitions of your requirements in the form of stories in Agile Development 2.0. Manage and track your stories by associating them to a product, project, or release and by assigning them to an assignment group.").

Create releases

:   Some organizations have a fixed time frame to make their products available to the
    market, which is referred to as a release. A release has a start and end date, during
    which several development iterations are completed. For example, you can have quarterly
    or half-yearly schedules to release new applications or enhancements to existing
    applications.

    After you create a release in Agile Development 2.0, you can associate products,
    epics, and stories to it. See [Create a release in Agile Development 2.0](https://servicenow-prod.fluidtopics.net/Jy86n7XApqUdpLtlx_H7uA "Create a release to start associating the stories and scrum tasks of your product development to the release in Agile Development 2.0.").

Create personalized backlogs

:   A personalized backlog can be created by defining filter criteria. For example, one
    personalized backlog can be a combination of stories, defects, and incidents while the
    other personalized backlog can be a combination of stories and incidents. In this way,
    you can create as many personalized backlogs as necessary.

    See [Create a personalized backlog in Agile Development 2.0](https://servicenow-prod.fluidtopics.net/TMsNMGILJMeXp~3pIM2vgA "Create filters to define which stories appear in your backlog in Agile Development 2.0.")

Create assignment groups

:   Create an assignment group add members to it. For each group member, define the number
    of story points that they can complete in a sprint. At the group level, the sum of the
    story points of all the group members determines the group capacity.

    See [Create an assignment group in Agile Development 2.0](https://servicenow-prod.fluidtopics.net/ngR9aZiNsa2xyyfbIhbChQ#create-an-agile-group "Create an assignment group of the type Agile Team so that you can assign these groups to a product or a release.")

Create sprints

:   A sprint is the time frame in which the development team delivers one or more stories.
    A sprint can be of any length, but typically takes between one and four weeks to finish.
    The scrum master creates the number of sprints required for the group, and these sprints
    are used by the group members to complete the work required for an upcoming release.
    However, all sprints within a release must be within the release start and end
    dates.

Plan sprint activities

:   Before a sprint starts, the group and scrum master decide on what stories from the
    backlog they can commit to complete within a sprint. Stories for a sprint can be
    selected based on priority. The scrum master must ensure that the effort (total story
    points) required to complete the stories matches the capacity of the
    group.

    While planning your sprints, you can use the velocity reports as guidance to estimate how much work the group can complete in the next sprint. The [Agile 2.0 Team dashboard](https://servicenow-prod.fluidtopics.net/pNgniZnyxztt~esYNqJSeA "Team Dashboard provides a visualization of the team's progress on stories over a given period. It provides team predictability charts and helps you plan the team's capacity for the upcoming sprints. In addition, it provides details of all the team members.") provides Velocity history report and Velocity by type report.

    * Velocity History: Gain an insight on the overall velocity of the team for the past 10 sprints. Analyze if the team is achieving a stable, predictable velocity, and is meeting the commitments.
    * Velocity by Type: Analyze the way your team's velocity changes over time and compare the team's strategic workload with operational or other types of workload.
    {#agile-development-process-flow__ul_mkg_tcj_ntb}

    For more information on how to plan your sprints, see [Plan your sprint activities in Agile Development 2.0](https://servicenow-prod.fluidtopics.net/2pcNerf0UqsALcni5NMieA "Streamline your sprint activities such as creating, editing, and completing sprints, or adding stories to sprints, using the Sprint Planning tab of the Agile board.").

Track sprint progress

:   The scrum master manages the sprint team efforts, provides progress reports, and
    removes any blockers that the team encounters. Team members update story records and
    conduct daily standup meetings to discuss their progress and communicate the concerns to
    the scrum master and product
    owners.

    The team is expected to complete all the stories that are committed for a sprint. The
    scrum master expects that the stories are fully tested and are ready for release,
    according to the acceptance
    criteria.

    Ideally, the committed stories and the scope for a specific sprint should not change
    while the sprint is in progress. Agile Development 2.0 provides the flexibility to
    update as necessary and adapt to changing priorities. However, stories must be added or
    removed from a sprint only after a discussion between the group, scrum master, and
    product owner.

    You can use the [Agile 2.0 Sprint dashboard](https://servicenow-prod.fluidtopics.net/KTFU3FtF0OeZNaU8Ok_Fuw "Track the progress of your stories in the current sprint and forecast sprint completion using the Sprint Dashboard.") with reports such as burnup and burndown charts to
    track the progress of the team for a sprint.

Track release progress

:   The product owner tracks the progress of the release and verifies whether the team is
    completing stories in the pace that is necessary to achieve the release goal.

    You can use the [Agile 2.0 Release dashboard](https://servicenow-prod.fluidtopics.net/oEGMynFFvIaU6nLqrXKT9Q "Track the progress of your stories and analyze scope changes in the current release using Agile 2.0 Release Dashboard.") with reports such as burnup, burndown, and cycle
time charts to track the progress of the team for a release.  
Nota:  
All Agile 2.0 dashboards are available with [Performance Analytics Content Pack for Agile 2.0](https://servicenow-prod.fluidtopics.net/MY0QvkKswv_mwGkjXlhseA "Improve your Agile processes and practices using preconfigured dashboards with data visualizations from the Platform Analytics Content Pack for Agile 2.0.").

