Create an inbound asset order

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Create an inbound asset order to associate a customer request to an asset order.

    Antes de Iniciar

    Role required: sn_daas_ham.daas_asset_manager

    Por Que e Quando Desempenhar Esta Tarefa

    For an inbound asset order to be considered complete, all its inbound asset order lines must reach the Complete stage.

    Procedimento

    1. Navigate to Workspaces > Hardware Asset Workspace.
    2. Select the DaaS provider view.
    3. Select the Inbound asset orders tab.
    4. Select New.
    5. On the form, fill in the fields.
      Tabela 1. Create New Inbound asset order form
      Field Description
      Number Unique number for the inbound asset order.
      External request reference Customer-provided reference for the asset request that helps you track the source.

      For example, the customer has requested an asset through an email. Here, the external request reference would be xyz@gmail.com.
      DaaS account Associated DaaS account of the customer.
      Delivery address Designated delivery address for the asset.
      State Status of the inbound asset order.

      This field is automatically set to Open.
      Requested for The name of the customer associated with the DaaS account, for whom the asset is requested.
      Estimated delivery date Estimated delivery date of the asset that's being sent to the specified delivery address.
    6. Select Save.

    Resultado

    • An inbound asset order with a unique number is created.
    • Inbound asset order line tab is created.

    O que Fazer Depois

    Create an inbound asset order line