Acknowledge receipt of an asset through the Core UI

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.

    Antes de Iniciar

    Role required: none

    Procedimento

    1. Navigate to All > Self-Service > My Requests.
    2. Select the Zero Touch Refresh request.
    3. In the Zero Touch Refresh Tasks tab, select the Receive asset task.
    4. Select Close task.

    Resultado

    The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.