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ft:publication_title :

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# Opt out of data sharing for Now Assist

# Opt out of data sharing for Now Assist {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Data sharing improves ServiceNow AI products. You can opt out of data sharing from the Now Assist Admin console Settings page.

## Antes de Iniciar

Importante:  
Data sharing is not available for GCC or self-hosted instances. You don't need to opt out because data sharing is never enabled. If you have any questions, reach out to your account representative.

If you do not have a data steward, see [Assign the data steward role](https://servicenow-prod.fluidtopics.net/E~MrP6531tbYAAYw_uwnUQ "Select a data steward to make decisions about data sharing with ServiceNow in Now Assist applications.") documentation.

Role required: sn_generative_ai.data_steward  
Nota:  
The Opt out button appears only if you've installed at least one Now Assist application or plugin. For a list of all Now Assist applications, see [Exploring Now Assist](https://servicenow-prod.fluidtopics.net/4iGn_oe_L0GLE1wCknz9NA "Learn how Now Assist brings generative AI capabilities to the ServiceNow AI Platform. With Now Assist, you can improve the productivity and efficiency in your organization, deliver better self-service, recommend actions and provide answers, and empower your users to search more effectively.").

## Por Que e Quando Desempenhar Esta Tarefa

By opting out of the ServiceNow customer data sharing program, you can no longer provide data to improve ServiceNow AI products. By sharing data with the ServiceNow AI development program, you provide relevant data to help improve prediction accuracy, user experience, tailor products to your business needs, and reduce hallucinations for your
activated Now Assist skills.

You can choose to opt out a ServiceNow instance from data sharing from the Now Assist Admin console if you don't want to participate. Repeat the opt-out process for all instances that use the Now Assist functionality.

Opting out can take up to five business days to process.

## Procedimento

1. Change the current session scope by selecting the Globe icon in the top right next to the search bar and setting Application Scope to Generative AI Controller.
2. Navigate to AllNow Assist AdminSettings.  
   If you're already in the Now Assist Admin console, select the Settings tab.
3. In the Settings panel, select the Data sharing and processingData sharing tab.  
4. Select Opt Out.
5. In the confirmation window, select Opt Out.
{#opt-out-of-data-sharing-for-now-assist__steps_uxc_r4n_syb}

## Resultado

Your data sharing preference is saved on the instance. If you want to opt back in to data sharing, you must consult with your account executive.