---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Exploring Now Assist Analytics

# Exploring Now Assist Analytics {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Learn how Now Assist Analytics enables users with the Now Assist Analytics Viewer or Now Assist Analytics Admin role to monitor the usage, value, and performance of generative AI features and capabilities offered under Now Assist.

## Now Assist Analytics overview {#exploring-now-assist-analytics__cf-exploring-parent-overview}

The Now Assist Analytics dashboard is built on the Platform Analytics experience. The dashboard contains indicators and breakdowns that provide actionable insights into the usage, value, and performance of your Now Assist implementation, including Now Assist Guardian, Now Assist context menu, and search.

## Now Assist Analytics users {#exploring-now-assist-analytics__cf-exploring-parent-users}

{#exploring-now-assist-analytics__table_d2m_3lr_gcc__entry__2}

| User | Description |
|-|-|
| Now Assist Analytics Admin | Now Assist Analytics admins monitor usage, value, and performance of the Now Assist implementation, including Now Assist Guardian, Now Assist context menu, and search. They also configure skill-dashboard mappings to view individual skill usage and performance indicators. |
| Now Assist Analytics Viewer | View the dashboard pages to monitor usage and performance indicators. |
[Tabela 1. Users]

{#exploring-now-assist-analytics__table_d2m_3lr_gcc}

## Now Assist Analytics benefits {#exploring-now-assist-analytics__cf-exploring-parent-benefits}

{#exploring-now-assist-analytics__table_g2m_3lr_gcc__entry__3}

| Benefit | Feature | Users |
|-|-|-|
| Monitor usage, value, and adoption of Now Assist, skill performance, Now Assist Guardian, Now Assist context menu, and search. | * [Usage and adoption](https://servicenow-prod.fluidtopics.net/9~nT8odIRAx2ZffNwcfedg "The Usage and adoption dashboard page contains key usage and performance indicators that help you evaluate the adoption of Now Assist in your organization.") * [Self-Service performance](https://servicenow-prod.fluidtopics.net/QSXQUkNQrfghAniXuzWE1w "Use the Self-Service performance dashboard page to view performance indicators of Now Assist self-service experiences like Now Assist in Virtual Agent, Service Portal that are active on the instance.") * [Skills performance](https://servicenow-prod.fluidtopics.net/mJaAvDKsDZ6VfJPR~Qa8Xw "Use the Skills performance dashboard page to view usage and performance indicators of one or more Now Assist skills that are active.") * [Now Assist Guardian analytics](https://servicenow-prod.fluidtopics.net/A_XRGNpjO5nRfvmHPHJasA "Monitor the performance of guardrails enabled through Now Assist Guardian.") * [Now Assist context menu analytics](https://servicenow-prod.fluidtopics.net/VRU94HLsHTjZLPqroMgxgQ "Monitor the usage and performance of the Now Assist context menu.") * [User search analyzer](https://servicenow-prod.fluidtopics.net/qRab9JPPuTsnUMPnac_iFQ "Gain insights into user search queries and results provided by Now Assist.") * [Now Assist value insights](https://servicenow-prod.fluidtopics.net/JP_epjlIP7KqxrbOSZVvBg "Gain insights into the value realized from Now Assist skills and features.") {#exploring-now-assist-analytics__ul_yyb_m4b_ddc} | Now Assist Analytics Admin or Now Assist Analytics Viewer |
[Tabela 2. Now Assist Analytics benefits]

{#exploring-now-assist-analytics__table_g2m_3lr_gcc}

## What to explore next {#exploring-now-assist-analytics__cf-exploring-parent-links}

To learn more about configuring and using Now Assist Analytics, see:

* [Configuring Now Assist Analytics](https://servicenow-prod.fluidtopics.net/NbYh5Jzk0DjV5aCn88O14A "Configure the Now Assist Analytics dashboard to view the usage, value, and performance indicators of Now Assist.")
* [Using Now Assist Analytics](https://servicenow-prod.fluidtopics.net/XCBJEhYAyHaU1YgTCu~RYg "The Now Assist Analytics dashboard provides indicators and breakdowns that help monitor the performance of generative AI features, capabilities, and skills active on your instance.")
* [Now Assist Analytics reference](https://servicenow-prod.fluidtopics.net/lRjD4Q~BUs9f7OkTrbL4eg "Now Assist Analytics reference topics include information about user roles and details of the indicators on the dashboard.")
{#exploring-now-assist-analytics__ul_h2m_3lr_gcc}