---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

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workflow :

    - Platform


---

# Desktop action examples

# Examples of creating desktop actions {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Learn the key concepts and workflow for creating end-to-end desktop actions and building automations for your desktop environments.

The tasks that you can automate are done manually on desktop-native applications and repetitive in nature. Here are examples:

[Badge management automation](https://servicenow-prod.fluidtopics.net/ej04BE9gtj~f802BAnfQ4g#example-badging-magmt-concept-ad "Automate various tasks related to badge requests through desktop actions using Agentic Desktop and AI agents.")
:   Shows how an HR team automates the end-to-end workflow for issuing, replacing, and disabling badges for their employees.

[Shipping order processing](https://servicenow-prod.fluidtopics.net/~9hrrZJ3rkSoXMPUW0aHeg#example-shipping-magmt-concept-ad "Automate various tasks related to shipping management through desktop actions using Agentic Desktop and AI agents.")
:   Demonstrates how to extract order data from Excel, interact with a shipping management tool, and complete the data processing life cycle.