---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Multilingual service for Now Assist applications

# Multilingual service for Now Assist applications {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Turn on multilingual service for user-entered text with Dynamic Translation in Now Assist applications.

## Antes de Iniciar

You must install and activate the Dynamic Translation application and installed at least one language pack. For more information, see [Activate Dynamic Translation](https://www.servicenow.com/docs/access?context=activate-dynamic-translation&version=australia&pubname=australia-platform-administration&ft:locale=en-US) and [Activate a language](https://www.servicenow.com/docs/access?context=t_ActivateALanguage&version=australia&pubname=australia-platform-administration&ft:locale=en-US). From the Zurich release, Dynamic Translation has available support in specific regulated markets. For details see [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) on the Now Support portal.

If you don't see a language and region section of your Now Assist Admin console, make sure that you have installed at least one Now Assist application. This installs or updates the required dependencies to the latest version.

Role required: sn_generative_ai.nsa_admin

## Por Que e Quando Desempenhar Esta Tarefa

There are two translation services available to translate user-generated content in Now Assist applications. For more information on the differences between the two, see [Translation for Now Assist](https://servicenow-prod.fluidtopics.net/XgJFqGsve6fiBjgrw6sAww "There are two translation services available for user-generated content that you can use to communicate with users in their preferred language in Now Assist applications.").

After you have enabled either Dynamic Translation or native translation, translations will be available for in-product experiences, Virtual Agent, and the Now Assist panel.

As the language detection relies on the user's session language, all languages available as language packs are supported for Now Assist applications. If you want to add additional language support, see [Activate a language](https://www.servicenow.com/docs/access?context=t_ActivateALanguage&version=australia&pubname=australia-platform-administration&ft:locale=en-US) for a list of the available languages and instructions for installation.

## Procedimento

1. Navigate to AllNow Assist AdminSettings.
2. On the left-hand panel, select the Multilingual service.
3. In the Dynamic Translation or native translation card, toggle the switch to On.  
   A modal displays, confirming your choice and stating that Now Assist streaming of LLM (large language model) responses will be unavailable when Dynamic Translation is active.  
   Nota:  
   Dynamic Translation is enabled by default, rendering Now Assistant streaming unavailable. When Dynamic Translation, Now Assistant streaming becomes available. The modal message displayed will change according to the status of the Dynamic Translation.
4. You can enable both Dynamic Translation and native translation.  
   Native translation is applied first. If the language is not supported through native translation, then Dynamic Translation will be applied.
5. **Opcional:** To enable the preferred language from the available languages supported in the model providers selected in AI Control Tower, select Edit and then select the check-box next to the languages you want to use for translation.  
   To update your choice, select Save.

## Resultado

Multilingual service is enabled for Now Assist applications.
* **[Translation for Now Assist](https://servicenow-prod.fluidtopics.net/XgJFqGsve6fiBjgrw6sAww)**   
  There are two translation services available for user-generated content that you can use to communicate with users in their preferred language in Now Assist applications.
* **[Microsoft Azure OEM for Dynamic Translation in Now Assist](https://servicenow-prod.fluidtopics.net/2Z9F0WJiw_OHrNxOQZKdpg)**   
  Support multi-language input in Now Assist applications with the Microsoft Azure OEM translator service included in Generative AI Controller.