---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Download installer

# Download Agentic Desktop installer {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Download the Agentic Desktop installer so that you can install Agentic Desktop on your Windows machine for designing and running desktop actions.

## Antes de Iniciar

* A .NET 9.0 runtime v9.0.10 and .NET 9 Desktop Runtime v9.0.10 is installed.
* Ensure that you install the Agentic Desktop installer using Windows administrator privileges.
* Ensure that the Desktop-in-Desktop settings are configured correctly.
* Add the end users who interact with the Execution workspace of Agentic Desktop to the Remote Desktop Users group on the target machine and provide Remote Desktop access permissions for seamless automation execution.

  If your organization uses Group Policy, add
  the end users to a Microsoft Active Directory group that is permitted to use Remote Desktop through Group Policy on each target machine where desktop actions run.
  * Local changes to the Remote Desktop Users group are temporary unless they align with Microsoft Active Directory entitlements.
  * If the user is not entitled, Group Policy refresh automatically removes them from the group.
  {#download-agentic-desktop-installer__ul_rg4_qrb_yhc}

{#download-agentic-desktop-installer__ul_yxk_vrk_khc}

Role required: Windows administrator

## Procedimento

1. Navigate to AllAgentic DesktopDownloads.
2. In the Agentic Desktop Downloads page, do any of the following actions to download the required application for Windows:
   * Select the download icon (![]()).
   * Select the copy link (![]()). In a browser, right-click and select the paste and go option.

   {#download-agentic-desktop-installer__choices_vbs_mt3_grb}  
   Figura 1. Agentic Desktop Downloads

   The system might prompt you to save or open the file.  
   Nota:  
   Depending on your browser setting, the browser might automatically save the file to your Downloads folder.
3. Execute the application installation file (.msi file).
4. Follow the on-screen instructions to install the application.
5. If not already installed, download and install the .Net Desktop Runtime framework.  
   The installer validates if required .NET Desktop Runtime is installed or not on the user machine. If not installed, the installer provides a link to instructions for downloading and installing the same. For more
   information, see [Download and install .Net Desktop Runtime for Agentic Desktop](https://servicenow-prod.fluidtopics.net/8iuTdJdzbR3ZgEJycF456Q "Reduce setup time and prevent installation errors by downloading and installing .Net Desktop Runtime following the instructions.").
6. Keep the option Enable Remote Desktop access for the logged-in user selected to automatically add the logged-in user to the Remote Desktop Users group.  
If Agentic Desktop is not installed using Windows administrator privileges, you may encounter issues with the desktop session in the Execution workspace. To fix the issue, perform the following steps.

1. Navigate to the SessionRegistry folder of the Agentic Desktop installation directory.
2. Right-click SN.AGENTICDESKTOP.SESSION.REGISTER.exe and select Run as administrator.
3. Restart your system.
{#download-agentic-desktop-installer__ol_tvx_wmp_mhc}

## O que Fazer Depois

Use Agentic Desktop to design desktop actions. For more information, see [Desktop actions in Agentic Desktop](https://servicenow-prod.fluidtopics.net/ot99gDg5S_GUsvddcU5COg "Desktop actions enable you to automate repetitive tasks on your desktop and web applications. This capability helps you streamline repetitive tasks, improve efficiency, and integrate desktop application workflows into your ServiceNow processes.").