---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configure

# Configuring AI workers {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure the name, profile icon, skills, assignment groups, tasks, and language proficiencies of AI workers in AI Agent Studio.

## Configuration overview {#configuring-ai-workforce__cf-config-parent-checklist}

See [General guidelines for AI workers](https://servicenow-prod.fluidtopics.net/2BkPWZioNA_WRZabAqtbzA "AI workers, like other agentic AI, benefit from strategic planning for testing, deploying, and monitoring performance. Learn guiding principles to help your AI workers achieve their highest chances of success.") for more information about setting up your AI workforce.

1. [Configure Basic details](https://servicenow-prod.fluidtopics.net/dZY8mEvQiWrfRUayVl~4dw "Customize the name, profile icon, department, and description of your AI worker in AI Agent Studio to match your organization's specifications.")

   Edit the basic details of an AI worker, including name, profile icon, department, and description.
2. [Configure AI worker profile](https://servicenow-prod.fluidtopics.net/cXQbgaqwALjT9Fr3urhW3w "Modify the profile of an AI worker in AI Agent Studio to set its skills, roles, assignment groups, and language proficiencies.")

   Configure the skills, roles, assignment groups, and language proficiencies of an AI worker.
3. [Configure AI worker tasks](https://servicenow-prod.fluidtopics.net/_y~axoWfNyvySFbs~nQ39Q "Select tasks that an AI worker is capable of in the AI worker's guided setup in AI Agent Studio.")

   Configure the tasks that an AI worker is capable of.
4. [Test an AI worker](https://servicenow-prod.fluidtopics.net/RqEp20~dNDkvzqZYVYm~7g "Run a preview of your AI worker in AI Agent Studio on a single record to preview how it works and verify it matches your intentions.")

   Run the AI worker on a specific record to check how it functions.
{#configuring-ai-workforce__cf-config-parent-tasks-ol}