---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# File upload

# Add a file upload to an AI agent {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Upload files for analysis by an AI agent in AI Agent Studio to grant your AI agent access to specialized knowledge.

## Antes de Iniciar

The agent must not be a voice agent. Voice agents do not support file uploads.

Role required: sn_aia.admin

## Procedimento

1. Navigate to AllAI Agent StudioCreate and manageAI agents.
2. Open the AI agent that you want to add a file upload to and navigate to the Add tools and information section.
3. In the Add tool drop-down list, select File upload.
4. On the form, fill in the fields.  
   {#add-file-retrieval__entry__2}

   | Fields | Description |
   |-|-|
   | Name | Name that you want to specify for your file upload. |
   | Description | Description of the file upload and what it's going to do to assist your AI agent. Nota: This description is sent to the large language model (LLM). |
   | Execution mode | Mode of execution for your selected file upload: * Supervised: Inputs from your human agent are required during the execution of this uploaded file while the AI agent runs. * Autonomous: Doesn't require any input from your live agent during the execution of this uploaded file while the AI agent runs. |
   | Display output | Permission to display the output of the execution in the Now Assist panel or in Virtual Agent: * Yes * No |
   | Processing message | Message to display to users when the tool is running. |
   | Output transformation strategy | Style for the LLM to present the results as it passes information between tools and to other agents. * None * Concise * Paragraph * Verbose * Custom |
   | Attachments | For analysis by an AI agent, attach up to 5 files with a maximum size of 5 MB each in these file formats: PDF, DOCX, or TXT formats. Nota: A user who interacts with the AI agent with the file upload tool can see the information contained within the files. |
   [Tabela 1. Add file upload form]

5. Select Add.  
   A file upload is added to the AI agent.