---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Activate an agentic workflow template

# Activate an agentic workflow template {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Activate an agentic workflow that come installed with Now Assist applications in AI Agent Studio.

## Antes de Iniciar

Role required: sn_aia.admin

## Por Que e Quando Desempenhar Esta Tarefa

Agentic workflows that are installed with Now Assist applications aren't automatically activated. You must activate them before they can be used in the Now Assist panel or as a UI action. Some may come with predefined triggers that must be set to active, too.

These predefined agentic workflows can also be used as templates for your own customized ones. You can [duplicate an agentic workflow](https://servicenow-prod.fluidtopics.net/CituCGRe1pWS0Jt9dEcvlg "Duplicate an existing agentic workflow in AI Agent Studio to save time by not having to manually configure or create agentic workflows.") and use it as a blueprint for one that better suits your business needs, such as changing which records are available or providing different
instructions.

## Procedimento

1. Navigate to AllAI Agent StudioCreate and manageAgentic workflows.
2. Select the agentic workflow that you want to configure.
3. Select Define trigger to go to that step in Guided Setup.
4. In the Existing triggers section, select the name of an inactive trigger to open the form.
5. Toggle the Active slider so that it's turned on.
6. Select Save.
7. If there's more than one trigger, repeat steps 4--6 for each trigger that you want to activate.
8. Select Save and continue.
9. Toggle the display for the Now Assist panel and/or UI action so that it's turned on.  
   You have enabled the agentic workflow in the Now Assist panel. If the option isn't available, you must enable the panel first. For more information, see [Turn on the Now Assist panel](https://servicenow-prod.fluidtopics.net/yamWwO7RMsIhO32~ShgQCQ "Turn on the Now Assist panel to enable your agents to use Now Assist skills, such as task summarization or navigation, in a side panel on the user interface.").
10. Select Save and test.

## Resultado

The agentic workflow runs when the trigger is detected in the Now Assist panel.

## O que Fazer Depois

After completing the steps, you're redirected to test your agentic workflow to be sure it works as intended. You can [test an execution of your agentic workflow manually](https://servicenow-prod.fluidtopics.net/EyksAdiTjKwRc~m2JvT7uQ "Test your agentic workflow in AI Agent Studio to analyze how it functions while it executes the instructions that you defined.") or [test the user access](https://servicenow-prod.fluidtopics.net/13jupdcMe~lx_XSHZwi6bg "Run a manual test to verify that only the users you want to access the agentic workflow can do so."). Once you've determined that the agentic workflow has the basic functionality you expect, you can [evaluate it using automated tests](https://servicenow-prod.fluidtopics.net/he2kFV6WLQwi6a4v1pckPQ "Evaluate agentic workflow and AI agents against datasets of your choice to monitor performance and evaluate against different benchmarks.").