---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Configure the landing page

# Configure the Public Sector landing page with UI Builder {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the UI Builder to change certain fields in the Public Sector landing page of the CSM Configurable Workspace.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

The Customer Service Management (CSM) landing page gives agents an overview of their new, assigned, and high-priority cases, plus the cases assigned to their groups. Replace certain fields in the landing page with fields relevant to Public Sector Digital Services. You can also add or change other fields as needed. For more information on using UI Builder to modify pages, see [Work with pages](https://www.servicenow.com/docs/access?context=work-pages&version=australia&pubname=australia-application-development&ft:locale=en-US).

## Procedimento

1. Navigate to All and in the filter, enter UI Builder.
2. Select UI Builder.
3. Navigate to the Customer Service Management (CSM) landing page:
   1. In the list of My experiences, select the CSM/FSM Configurable Workspace.
   2. In UI Builder, navigate to PageLanding Page and select CSM Landing Page.  
   3. In the message displayed at the top of the page, select Edit in original scope.  
   {#public-sector-configure-landing-page__substeps_n1l_m2c_ztb}
4. In the Customer Service Management (CSM) landing page, select the My active cases component and in the Config tab of the Configuration pane, delete the account field from the Columns.  
5. Add the Constituent field:
   1. In the Configuration pane, select +Add in the Columns list to open the field chooser.  
   2. In the Choose a field list, select ConsumerConstituent, then select OK.  
   3. In the Configuration pane, rearrange the columns by moving consumer.constituent below short.description.  
   {#public-sector-configure-landing-page__substeps_icb_mfc_ztb}
6. Repeat Steps 3 and 4 to change the My Team's cases component.
7. Make other page changes as needed.
8. Select Save to save the landing page changes.