---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Create a chain of custody log

# Create a chain of custody log for evidence in an investigative case {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As an investigator or supervisory agent, you can create a chain of custody log within the workspace to keep track of evidence if or when it is transferred or moved.

## Antes de Iniciar

Role required: Investigator, Supervisory agent, admin

## Por Que e Quando Desempenhar Esta Tarefa

With Investigative Case Management Evidence Management, investigators can create a chain of custody log within the workspace to track the movement, transfer, and status changes of evidence records associated with the case. You can view
timestamps and responsible personnel for each action with audit logging, capturing when and by who something was opened and viewed.

## Procedimento

1. Navigate to the CSM Configurable Workspace and select My active cases.  
   Alternatively, you can select a case using the CSM Configurable Workspace Lists menu by selecting ListsInvestigative CasesAll and selecting the case.
2. Select the case you wish to add a chain of custody log to.
3. Select the Chain of Custody tab.
4. Select Add Entry.
5. On the form, fill in the fields with details about the evidence interaction.
6. Enter the method of transfer.
7. Enter the date and time during which the evidence was handled.
8. Select the action that was taken with the evidence from the dropdown menu.
9. Enter any notes.
10. Select the checkbox to affirm that you have complied with all evidence handling requirements, and enter your signature.
11. Select Create Entry.
{#psds-using-icm-create-chain-of-custody-log__steps_cn2_3k1_n3c}

## Resultado

A chain of custody log has now been started, and can be added to every time a piece of evidence is interacted with. To create a new log entry, select Add Entry. Select the log Number to view the details of an
entry log.