---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Add evidence to an investigative case

# Add evidence to an investigative case {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add pieces of evidence that are related to an investigative case created in the Investigative Case Management application, whether physical or digital. Fill in information about evidence location, and create a chain of custody log to keep track of evidence if or when it is transferred or moved.

## Antes de Iniciar

Role required: Investigator, admin

## Por Que e Quando Desempenhar Esta Tarefa

With Investigative Case Management Evidence Management, investigators can upload or log new evidence (physical or digital, such as documents, images, or physical items), map it to the investigation, and assign it to a subject, event,
location entity. They can also then track the movement, transfer, and status changes of evidence records with timestamps and responsible personnel for each action with the digital chain of custody feature.

## Procedimento

1. Navigate to the CSM Configurable Workspace and select My active cases.  
   Alternatively, you can select a case using the CSM Configurable Workspace Lists menu by selecting ListsInvestigative CasesAll and selecting the case.
2. Select the case you wish to add evidence to.
3. Select the Evidence tab.
4. Select Add New.
5. On the form, fill in the fields with information about the evidence.
6. Select Save.
{#psds-using-icm-add-evidence-case__steps_cn2_3k1_n3c}

## Resultado

The evidence record has now been created and associated with the open investigative case. You can associate any number of existing case entities to the evidence record for record-keeping. For information on linking entities to
evidence, see [Associate and link evidence to entities](https://servicenow-prod.fluidtopics.net/siTrZYBL3c8ur5ply72Iag "All evidence records available in the master index can be linked to an entity. Link associated pieces of evidence to other entities within a case created in the Investigative Case Management application workspace.").

## O que Fazer Depois

You can create a chain of custody log within the workspace to keep track of evidence if or when it is transferred or moved. For information on creating a chain of custody log, see [Create a chain of custody log for evidence in an investigative case](https://servicenow-prod.fluidtopics.net/vQorZBnGRolxtTWkTGcycA "As an investigator or supervisory agent, you can create a chain of custody log within the workspace to keep track of evidence if or when it is transferred or moved.").