---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Create a business contact account

# Create a business contact account from license or permit application data {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the contact information for related parties entered on a license or permit application to create business contact accounts.

## Antes de Iniciar

Role required: sn_gsm.constituent_agent, sn_gsm.relationship_agent, sn_gsm.government_service_manager, sn_gsm.business_agent, sn_gsm.agency_constituent_agent, sn_gsm.agency_manager, sn_gsm.agency_agent

## Procedimento

1. Navigate to the CSM Configurable Workspace and select lnteractionsAll.
2. Select the interaction number to open an existing interaction record, or select the new icon ![New icon.]() to create an interaction.
3. Select the interaction type and assign the interaction to a user.
4. **Opcional:** Enter a short description of the interaction.
5. Select Save.
6. Select Create Business and fill in the fields.
7. Select Submit.
{#psds-multi-party-create-business-contact__steps_iyh_t4c_f1c}