Use forms to view and update Public Sector Digital Services information.

The form is the user interface where agents do most of their work. Workspace form configurations work without modification in Configurable Workspace, but the configurations may affect the functioning of your Configurable Workspace.

Case forms and profile forms are the two main form types that government service agents and constituents interact with in the Public Sector Digital Services application. Forms and their fields are customizable by an admin, and can be mapped to specific tables to capture a variety of customer information.