---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Create a results letter template

# Create a Grants Program results letter template {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As an agent or Grants Program manager, you can leverage templates to compose letters informing applicants of the result, choosing from Award, Rejection (ineligible), and Rejection (decline). These letters are displayed to
applicants on the Grants Management Portal, once a decision has been communicated.

## Por Que e Quando Desempenhar Esta Tarefa

As a Grants Manager, you can create and define several results letter or document templates that are used to notify applicants about the final status of their grants proposals, and record the outcome. The applicant is then
notified and can access and view their results letter and merit review summaries on the applicant portal, and decline or accept the award notice if their proposal is approved.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllCSM Configurable WorkspaceLists.
2. Select Grant ProgramsMy grant programs and select a grant program.
3. Navigate to the Decision activity, and select create letter.