---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Configure constituents

# Configure constituents in Public Sector Digital Services {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

A constituent is a customer in the business-to-consumer (B2C) business model. As an admin, you can use Guided Setup, or the Public Sector Digital Services application, to create constituent records.

## Antes de Iniciar

Role required: admin

Constituents can have multiple addresses, one of which is the primary address. They can belong to a household. see [Configure households in Public Sector Digital Services](https://servicenow-prod.fluidtopics.net/l3cotudsNDA2NkGTtK7gMw "The household entity represents a group of constituents that usually share a common address and use services as a group Service Model Foundation uses the household form to store details about a constituent household, including its members, their relationships, and any cases, entitlements, or contracts associated with them.")

A constituent can also register themselves and their household memberships directly on the Government Service Portal, creating a constituent record for themselves and anyone in their household. For information on Government Service Portal registration, see [Register for the Government Service Portal as a constituent, business contact, or user](https://servicenow-prod.fluidtopics.net/LWJAXWNKobQFCpQH~G3O2Q "Register for the Public Sector Digital Services Government Service Portal so that you can search for information, request assistance from a government service agent, apply for a grant, license, or permit, or track the status of your request.").

## Procedimento

* You can import existing constituents using a guided setup.
* You can create constituents using the Public Sector Digital Services application.
{#psds-config-constituents__steps-unordered_c34_xvm_yhc}