---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Configure user roles and groups

# Configure user roles and groups in Public Sector Digital Services {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Public Sector Digital Services application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between users and public
sector entities. These roles provide different levels of access to public sector data, to help maintain data security.

Public Sector Digital Services provides many functional and granular roles that you can assign to public sector users.

You can assign roles to users or groups that have been configured in the ServiceNow AI Platform®. A user is an individual who can access your instance, and a group is a set of users who share a common purpose. The users associated with a group are listed as group members. After your users and
groups are configured, you can assign roles to them. When you apply roles to groups, their members inherit the applied roles.

For more information about roles, see [Roles installed with Public Sector Digital Services](https://servicenow-prod.fluidtopics.net/Bel1_W9XbQ6~_B7TEbROZQ "The Public Sector Digital Services application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between users.").  
You can assign roles to users and groups using guided setup, or you can use the following ServiceNow AI Platform user administration features to create users and groups and assign the appropriate public sector roles:{#psds-assigning-roles__table_lk1_zbl_yyb__entry__2}

| To | See |
|-|-|
| Create users and groups | * [Create a user](https://www.servicenow.com/docs/access?context=t_CreateAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US). * [Create a user group](https://www.servicenow.com/docs/access?context=t_CreateAGroup&version=australia&pubname=australia-platform-administration&ft:locale=en-US). * [Add a user to a group](https://www.servicenow.com/docs/access?context=t_CreateAGroup&version=australia&pubname=australia-platform-administration&ft:locale=en-US). {#psds-assigning-roles__ul_mk1_zbl_yyb} |
| Assign roles to users and groups | * [Assign a role to a user](https://www.servicenow.com/docs/access?context=t_AssignARoleToAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US). * [Assign a role to a group](https://www.servicenow.com/docs/access?context=t_AssignRoleToGroup&version=australia&pubname=australia-platform-administration&ft:locale=en-US). {#psds-assigning-roles__ul_nk1_zbl_yyb} |
[Tabela 1. Configuring users, groups, and roles]

{#psds-assigning-roles__table_lk1_zbl_yyb}