---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/government-industry

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Configure the service catalog

# Configure the service catalog for a constituent, business, or agency {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure the Public Sector Digital Services service catalog so that you can define the type of public service being offered, the service taxonomy, and which agency offers the service. These services are displayed on the Government Service Portal.

## Por Que e Quando Desempenhar Esta Tarefa

For more information on creating and maintaining service catalogs, see [Service Catalog](https://www.servicenow.com/docs/access?context=service-catalog&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

## Antes de Iniciar

Nota:  
Determine which fields contain sensitive information and how to encrypt them to protect sensitive data.

Role required: admin

## Procedimento

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Categories.
2. Select New or open the catalog item to be edited.
3. On the form, fill in the fields.  
   {#configure-services-offered__table_b5k_gcj_rsb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the public service. |
   | Catalog | Product category that the service falls under. If empty, select Government Service. |
   | Category | Indicates the type of public service. |
   | Application | Application scope of the service. Select from the following options: * Public Sector Digital Services Core * License and Permit Playbook * Information Request Playbook * Service Request Playbook {#configure-services-offered__ul_p3k_1gw_21c} |
   | Status | Status of the public service. Mapped in the active field as: * Available = true * Not Available = false {#configure-services-offered__ul_wf1_cdj_rsb} |
   | Short description | Short description of the public service. |
   | Description | Description of the public service. |
   [Tabela 1. Public Services Service Catalog form]

   {#configure-services-offered__table_b5k_gcj_rsb}
4. Select Submit or Update.