Install the Document designer add-in

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Install ServiceNow Document designer add-in in Microsoft Word. You can then customize the BIA, BCP, event reports, and Microsoft Word templates according to your business needs.

    Antes de Iniciar

    Verify that these plugins are activated:
    • sn_grc_doc_design
    • sn_outlook_addin
    Role required: sys_admin

    Procedimento

    1. Navigate to All > ServiceNow Add-Ins for Office > Office Add-In Manifests.
    2. From the Office Manifests list, select ServiceNow Document Designer.
    3. Select Download Manifest.

      The Manifest file is downloaded in your local drive.

      Manifest file.
    4. To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.

    O que Fazer Depois

    For detailed instructions on how to deploy the manifest file, see the Deploy add-ins in the Microsoft 365 admin center [KB1307378] article in the Now Support Knowledge Base.

    To configure the HTTP response headers for add-in for Microsoft Word in the browser, see the Response header resolution [KB1434453] article in the Now Support Knowledge Base.