Request RiskLens Analysis on a risk

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • The ServiceNow® GRC RiskLens Integration application incorporates quantitative analysis results from RiskLens, based on the Factor Analysis of Information Risk (FAIR). Risk managers are provided more accurate and timely risk exposure awareness in monetary terms. Risk owners have an in-depth view of the risks affecting their enterprise with the tools to manage and mitigate them more effectively.

    Antes de Iniciar

    Role required: Risk user

    Por Que e Quando Desempenhar Esta Tarefa

    The System Admin installs the RiskLens Integration from the ServiceNow Store and configures its settings before risk users can request analysis.

    Procedimento

    1. Navigate to All > Risk > Risk Register > All Risks.
    2. Select a risk.
    3. Select Request RiskLens Analysis.
      risk record shows the RiskLens Analysis tab with empty fields and the Request RiskLens Analysis Request button is visible.
      The Request RiskLens Analysis Request button is visible and the RiskLens Analysis tab contains empty fields.
    4. Select Request RiskLens Analysis Request.
      While the request is sent to RiskLens, the status is Pending.
      info messages saying Sending RiskLens analysis request and another saying The RiskLens analysis request was submitted successfully.
    5. Once the request is received and assigned to an analyst by RiskLens, the risk Request Status changes from Pending to In Progress.
      The RiskLens Analysis process might take up to four days. The interval for checking the progress of the request can be changed, by modifying the RiskLens: Check Analysis Request status scheduled job.
      Scheduled script execution form showing the RiskLens: Check Analysis Request Status configuration settings. The scheduled job is active, running periodically, every four hours.
    6. Once the RiskLens analysis is complete, the risk Request Status changes from In Progress to Fulfilled, and the information on the RiskLens Analysis tab of the risk record is populated.
      Risk form with the RiskLens info populated
    7. To see the entire list and status of each request, navigate to Risk > RiskLens Integration > Analysis Requests.
      list of all RiskLens analysis requests and their status
    8. To see the entire list and status of each analysis, navigate to Risk > RiskLens Integration > Analysis.
      List of analysis records