Business Continuity Management

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 2 min. de leitura
  • ServiceNow® Business Continuity Management application gives your organization the capability to continue to deliver products and services at an acceptable level when a disruptive incident occurs. The ongoing activities of this application are aimed to reduce the operational risks and improve your organizational ability to respond, react, and recover from issues and disruptions.

    Business Continuity Management overview

    The Business Continuity Management product provides a framework to perform continuous management activities. The Business Continuity Management application helps your organization to achieve the objectives:
    • Establish a clear governance structure.
    • Define a consistent classification of business processes, interdependencies, and recovery objectives based on impact analysis and risk to the business.
    • Develop and provide continuous improvement to the business continuity plans.
    • Identify, analyze, and manage process continuity during and following a disruptive event.

    For more information on Business Continuity Management, see Exploring Business Continuity Management.

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    Support for Business Continuity Management UI Builder Workspace

    You can configure the Business Continuity Management application in the UI Builder Workspace. UI Builder is a Web user interface builder to build or customize your Workspace pages by using Next Experience Components.

    For more information on the next generation of the user interface, see Next Experience UI.

    For information on the UI Builder administrative tasks in BCM, see Setup for the UI Builder.

    For instructions on how to configure your business continuity tasks in BCM UIB Workspace, see Managing BCM workflow tasks.

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