---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/environmental-social-governance

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Managing Sustainable IT

# Managing Sustainable IT {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

The Sustainable IT application enables you to effectively manage and monitor the emissions generated by your hardware assets. Additionally, it enables you to keep track of the energy consumption of your assets and their proper
disposal after they reach the end of their lifespan.

As an ESG program manager, the Sustainable IT application empowers you to track the sustainability performance of your hardware assets such as laptops, servers, desktops, printers and scanners, and so on. With this tool, you can easily monitor and
assess the operational sustainability impact of your hardware assets. The application provides valuable insights through a dashboard, enabling you to make informed decisions on whether to retire or repurpose these assets. The
dashboard also displays important data such as electricity consumption and emissions. To use the Sustainable IT application, you must install and activate the Sustainable IT (sn_esg_sustain) plugin and the Hardware Asset Management (sn_hamp) plugin.

With the Sustainable IT application, hardware asset managers can make informed decisions regarding asset purchases, focusing on reduced energy consumption. By providing insights into devices with the lowest emissions, the
application enables managers to prioritize sustainability friendly choices.

Using this application, you can monitor your data center's emission performance and identify your most sustainable or greenest data centers.

To collect data of the hardware asset emissions, consumption, e-waste, and energy star assets, by default, 27 metric definitions such as Energy from solar power, Energy from biomass, and so on are provided. You must activate those
metric definitions for which you want to collect data and configure your entities appropriately so that the correct data is collected and displayed. The data is always collected on a monthly basis and is only displayed for the
completed metric data.  
For the Digital End-User Experience (DEX), data on energy emissions from laptops and desktops is collected using 10 metrics definitions by default. These include metric definitions such as Real-Time CO2e Emissions by Model and Real-Time Energy Consumption by Asset Location, all grouped under Dex-Real Time Emissions. Data collection occurs monthly.

* Activate all metric definitions grouped under "Dex-Real Time Emissions" and ensure all required details are filled in.
* Assign appropriate entities (locations/models) to each metric definition.
* For emissions-related metrics configure the emission factor "CO2 equivalent from Purchased Electricity eGRID" from the eGRID source via Content Accelerator.  
  Nota:  
  Confirm that the emission factor's location matches the asset location records. If no emission factor is found for a location, the calculated value will be zero [usage-of-emission-factors-in-a-calculated-metric-definition.html#usage-of-emission-factors-in-a-calculated-metric-definition__ul_nhx_5t3_fdc](https://servicenow-prod.fluidtopics.net/k6~gUx7xuMm7StZNmvdzMA#usage-of-emission-factors-in-a-calculated-metric-definition__ul_nhx_5t3_fdc).
* Set the metric period date to the previous month.  
  Nota:  
  DEX agents report the previous day's energy consumption data (example, September 15 data is sent on September 16). If the metric period is not set properly, data may be labeled with incorrect dates (example, May's data appearing under June dates).
{#managing-sustainable-it__ul_spg_4rx_dgc}
* **[Sustainable IT dashboard](https://servicenow-prod.fluidtopics.net/G5l0VPhEPEWUkdJ9o09IUg)**   
  The Sustainable IT dashboard displays a variety of information to easily gauge the sustainability impact of the IT assets of an organization.

**Conceitos relacionados**   

* [Methods to set up entities for Sustainable IT](https://servicenow-prod.fluidtopics.net/1jQEQ4j0NfaJw0o9RrIV0A "There are two methods, manual and automatic, to set up your entities for data collection for the Sustainable IT application. You can select any one and proceed to collect your data.")