---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/environmental-social-governance

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Activate the Sustainable IT plugin

# Activate the Sustainable IT plugin {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Sustainable IT is used to effectively manage and monitor the emissions generated by your hardware assets.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

For more information, see [Components installed with Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/Ms~AvTSMGdegjeIm26E1uw "Several types of components such as roles, tables, and properties are installed with the Operational Sustainability Management application and the GRC: Metrics application.").

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-the-sustainable-it-plugin__find-plugins-cmd}
2. Find the Sustainable IT plugin (sn_esg_sustain) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-the-sustainable-it-plugin__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Nota:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html).
{#activate-the-sustainable-it-plugin__steps_tbr_cjn_tzb}