---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/environmental-social-governance

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Activate Operational Sustainability Integration with Socialsuite

# Activate Operational Sustainability Integration with Socialsuite {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can activate the Operational Sustainability Integration with Socialsuite plugin (sn_osm_ma) for Operational Sustainability Management if you have the admin role. The plugin enables you to import materiality assessment results from Socialsuite for reporting and compliance. {#activate-operational-sustainability-integration-with-socialsuite__activate-operational-sustainability-integration-with-socialsuite-info}

## Antes de Iniciar

Operational Sustainability Management requires a separate subscription from the rest of the ServiceNow AI Platform.

To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain
plugins are activated automatically. If a paid plugin isn't activated automatically, you can
manually activate it from the All Applications list in your instance.  
Nota:  
Before purchasing a subscription, you can evaluate the feature on a non-production
instance without charge by requesting it from the Now Support
Service Catalog.

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Tables and fields are installed with Operational Sustainability Integration with Socialsuite.

For more information on items installed with Operational Sustainability Management, see [Components installed with Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/Ms~AvTSMGdegjeIm26E1uw "Several types of components such as roles, tables, and properties are installed with the Operational Sustainability Management application and the GRC: Metrics application.").

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-operational-sustainability-integration-with-socialsuite__find-plugins-cmd}
2. Find the Operational Sustainability Integration with Socialsuite plugin (sn_osm_ma) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-operational-sustainability-integration-with-socialsuite__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Nota:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html).
{#activate-operational-sustainability-integration-with-socialsuite__steps_bng_fjj_m3c}

## O que Fazer Depois

Configure the Material topic selection system property. Set the property to Socialsuite to enable the Sync Topics button and update the material topics visualization. For details, see [Set Material topic selection system property](https://servicenow-prod.fluidtopics.net/NtaI_zVFcnbIVqI~ImncGg "Set the Material topic selection system property to enable the Socialsuite integration features.").