Copy an action

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Copy an action to give it a new name and move it to another application scope.

    Antes de Iniciar

    Role required: action_designer or admin

    Por Que e Quando Desempenhar Esta Tarefa

    You can copy a custom action that you created to give it a new name or move it to another application scope. The new action has the same action properties, inputs, steps, and outputs as the source action.

    You can't copy the default actions created by ServiceNow, Inc., nor can you copy actions that have a protection policy. You must have write access to an action to copy it.

    Procedimento

    1. Navigate to All > Process Automation > Workflow Studio.
    2. On the homepage, select Actions.
    3. Select the action that you want to copy.
    4. Click the more actions icon (More actions menu) and select Copy action.
      Nota:
      If the Copy action option is not visible, then you don't have permission to copy the action. This could be because the action has a protection policy or because you lack the necessary user role or developer permissions.
    5. In New action name, enter a unique name you want the copied action to have.
      Copying a get notifications details action.
    6. Opcional: From Application, select the application scope where you want to copy the action.
    7. Select Copy.

    Resultado

    New copied action.

    Workflow Studio opens the new action.