Playbooks are ServiceNow AI Platform® representations of cross-enterprise processes for your organization. Create and activate a playbook to run your digitized business process on the ServiceNow AI Platform.

Each playbook that you design in Workflow Studio has a trigger, a sequence of stages, and a sequence of activities. To learn about the building blocks of a playbook and how you can create an manage a playbook, see Understanding the playbook components and Creating and managing Playbooks.