---
sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-portfolio-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# View technology risks in timeline

# View technology risks in timeline {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 min. de leitura

View the internal and external life-cycle phases of all technologies or the product
models that are used in your organization in the Technology Portfolio Management timeline.
You can identify the stages at which the technology is, in terms of the risk factor by their
color code.

## Antes de Iniciar

Importante:  
Starting with the Xanadu release, the legacy
Technology Portfolio Management module has been deprecated from Enterprise Architecture (formerly Application Portfolio Management). However, if you're an existing user of Enterprise Architecture (formerly Application Portfolio Management), you can still use the legacy
Technology Portfolio Management module. If you're a new activation user, the legacy
Technology Portfolio Management module isn't available.

You can leverage the same functionality by using the Technology Portfolio Management store application within the Enterprise Architecture Workspace. To learn more, see [Gantt view of TPM and TRM lifecycle timelines](https://servicenow-prod.fluidtopics.net/zIu9zatbcl1~5QYTGR_Sdg "A Gantt chart in the Enterprise Architecture Workspace is a visual representation of the Technology Portfolio Management (TPM) and Technology Reference Model (TRM) timelines of business applications, and their associated application services like software products and hardware models.").

To view your data in the TPM timeline view:

* Create an [inventory of business applications](https://servicenow-prod.fluidtopics.net/NOhR7tOAKCV48upL69wJbg "Use the Business application form to add the applications that your organization uses based on their functions and the business processes they fulfill. In Enterprise Architecture, add any business application that is used to assess and track costs, usage, business value, functional fitment, and risks.").
* Relate the [business application with an application service](https://servicenow-prod.fluidtopics.net/sBBskSpCCSlUe5gkWoa3GA "Business applications can have multiple instances. Application instances are nothing but application services. Relate business applications to instances by relating business applications to application services. Business application and application service are two different configuration items which must be related through a CI relationship.").
* Associate the [application service with the software models](https://servicenow-prod.fluidtopics.net/LSJ_t5koEaYGsLyCJZVgOA "Business applications have multiple instances such as development, QA, and production. Instances are nothing but application services. Application services must be associated with software models (to the respective full versions) to know the risk of the application service.").
* Associate the [application service with the hardware models](https://servicenow-prod.fluidtopics.net/14hi7niM4PbYiVg9xCRkmg "Track your equipment assets such as computers and servers using hardware models.").

{#view-technology-risks-in-timeline__ul_lcm_y3q_2gb}

The Enterprise Architect (EA) can use the timeline view to track the versions and life cycles of technologies, and the number of applications running on those technologies. EA can assess risks on a business application due to
its end of life, and create demands and projects as needed.

The lines in the TPM screen indicate the life cycles of the product models. The lines are color coded, which indicates the stages of risk the software model is in, at that quarter or year.  
Nota:  
In the context of Enterprise Architecture, business services are referred to as application services. Application services are created based on the service \[cmdb_ci_service\] table.

Role required: sn_apm.apm_user

## Procedimento

1. Navigate to AllEnterprise ArchitectureTechnology Portfolio Management (TPM)Technology Lifecycles.
2. Select a view grouped By Business Application, By Product Classification, By Software Model, or Application Backlog.
3. By default, the Quarterly button is enabled to show the timeline for the four quarters of a year.  
   See [views in TPM timeline](https://servicenow-prod.fluidtopics.net/UxknPkfgmKaxkCe01jA0xw "Multiple views within a TPM timeline screen facilitate users to view the risks of business applications in the way they want. Views can be a simple list of applications, categorizing the applications by products based on their functions, or by the underlying technology of the applications.").
   Click the Monthly button to toggle and view the timeline across all the months in a year. The monthly view helps you to track the risk stage of an application for any specific month in a year.
4. Click the production icon (![Production instance icon]()) to view the production instances that are liable to risks in the current quarter or month.
5. The lifecycle data sources of software models can be displayed in either of the following two ways:  
   * To display the lifecycle data sources of a particular software model, click the expand icon (![Software Model expand icon]()) of the software model.
   * To display the lifecycle data sources of all software models related to a business application, click show all lifecycle data sources icon (![Show all lifecycle data sources icon]()). Use the icon to toggle between show and hide the data sources.
   {#view-technology-risks-in-timeline__ul_i3f_5rv_xnb}

   You can view the timelines of life-cycle data sources in By Business
   Application, By Product Classification, By Software Model views, and
   Application Backlog view. All available sources for a software model are
   queried and retrieved from the Software Product Lifecycle
   \[sam_sw_product_lifecycle\] table. The Choices \[sys_choice_list\] table lists
   all the sources of the software models corresponding to the Software Product
   Lifecycle \[sam_sw_product_lifecycle\] table.

   The sources of software life-cycle data can be internal and can also come
   from multiple external sources. The life-cycle phase information of the
   internal data with one external publisher data, with the least sequence
   number from the Choices \[sys_choice\] table, is collated and displayed for
   each of the software models in the timeline. The other external publisher
   data sources, if present, are not shown in the timeline. Moreover, the
   overlapping of internal and the external publisher information in the
   software model timeline can make the phases indistinguishable between the
   two sources.

   Showing all lifecycle data sources helps in displaying all the publisher data
   sources for the product model as separate timelines instead of one with the
   least sequence number. The life-cycle information for each of the sources,
   whether internal or external, are shown separately. In the presence of more
   than one external publisher source, the sources displayed are in
   alphabetical order. As the life-cycle phase information is not merged or
   collated, the phase details for each source are comprehensible on the
   timeline.
   {#view-technology-risks-in-timeline__publisher-data-source-timelin}
{#view-technology-risks-in-timeline__publisher-data-source-timelin}
6. Click the legend icon (![legend icon]()) to understand the indications of the markings on the timeline, and the color-coded lines.  
   The gradation in color denotes risks, gradually phasing out from one stage to the phasing in of the next stage. You can view the legend for projects only when you activate the PPM Standard (com.snc.financial_planning_pmo) plugin.
7. Click Create list to [create a demand](https://servicenow-prod.fluidtopics.net/Kk3ABcpPyaYBiRHxaFzbew "Use a demand as a step to identify cost saving opportunities on the applications and to meet the target. The strategy that you associate with the demand action decides the strategy for the application.") or a project.  
   Nota:  
   Project in the list appears only when you activate the PPM Standard
   (com.snc.financial_planning_pmo) plugin.
8. To view and edit the application services, hardware and software models, projects, and create demands associated with the business application, click to expand a business application in the Application column.  
   See [Perform application-related tasks from timeline](https://servicenow-prod.fluidtopics.net/RvGI_FxCqOt2AbODfCe2Iw "Application column of the By Business Application view lists all the business applications that are used in your organization. If you toggle to the By Product Classification view, you can view all the technologies in the Category column. In the By Software Model view, you can view all the software models for each full version.").  
   Nota:  
   You can create a project for a business application only when you
   activate the PPM Standard (com.snc.financial_planning_pmo) plugin.
9. Point to the risk bubble in the Risk column to view the risk of each business application.  
   You can also view the underlying technology risk status of a business
   application in the By Business Application view.

   Risk information is retrieved from the business application risk table.

   Risk is calculated for all business applications that are active. A business
   application that consumes an application service is said to be active, and
   the relationship between the two is established in the CI Relationships
   \[cmdb_rel_ci\] table. The engine evaluates the risk of each application
   service (of production type only). It also evaluates the risks of all the
   application services consumed by a business application collectively from
   the Application Service Risk \[sn_apm_tpm_business_service_risk\] table. If
   the risk of any one of the application services is at a higher level, then
   the overall risk is high.

   Formerly business application risks were calculated dynamically while loading
   the TPM timeline. To reduce the load to the risk engine, the engine now
   calculates the risk of each business application and stores the information
   in a Business Application Risk \[sn_apm_tpm_business_application_risk\]
   table.

   Run the [Load TPM Risk
   Parameters and compute Application Service Risks scheduled job](https://servicenow-prod.fluidtopics.net/kv9ORgYxMA0et5T_GZa0Wg "The risks on the product model and business application is time dependent. Based on the external and internal lifecycles the risk changes every day, hence the risk must be calculated daily. A scheduled job is created that runs daily and calculates the risks of the software model and the business application.")
   daily to obtain the risk status of the application services on which the
   business applications run.
10. Click the risk bubble of a software model to view the scores at the risk parameter level.  
    Figura 1. TPM risk profile of software model

    You can configure the scripts of the preconfigured risk parameters to
    evaluate your own risk values, which are stored in the Risk Parameter Score
    \[sn_apm_tpm_risk_param_score\] table.
11. Click the risk bubble of a hardware model to view the breakdown of its risks.  
    Figura 2. TPM risk profile of hardware model
12. Use the pagination option to populate the first 15 business applications, along with their related application services and software models.  
    As a maintenance user, you can configure it to load up to 20 or 25 business applications in the Application column.
    1. Navigate to System PropertiesAll Properties.
    2. Click sn_apm.noOfBusinessAppsPerTPMPage to update the value.
    3. Click Update.
    {#view-technology-risks-in-timeline__substeps_qjy_kx2_l2b}
13. Click the life-cycle phase icon (![Life-cycle phase icon]()) on the hardware or software timeline to view the life-cycle information of the hardware or software model in a pop-up.  
    The vertical line on the timeline indicates the current quarter that you are
    in. See [Software product lifecycle data on the timeline](https://servicenow-prod.fluidtopics.net/p7Tmx03LxyaQC2RGoow~bQ "The lifecycle data of software models (of each full version) and hardware models depend on its type, phase, source, dates, and the associated risk. Understand the conditions and considerations applied to denote the software model risks on the timeline. This knowledge enables you to decode the characters on the timeline.").
* **[Multiple views in TPM](https://servicenow-prod.fluidtopics.net/UxknPkfgmKaxkCe01jA0xw)**   
  Multiple views within a TPM timeline screen facilitate users to view the risks of business applications in the way they want. Views can be a simple list of applications, categorizing the applications by products based on their functions, or by the underlying technology of the applications.
* **[Use timeline to execute your application strategy](https://servicenow-prod.fluidtopics.net/RvGI_FxCqOt2AbODfCe2Iw)**   
  Application column of the By Business Application view lists all the business applications that are used in your organization. If you toggle to the By Product Classification view, you can view all the technologies in the Category column. In the By Software Model view, you can view all the software models for each full version.