---
sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-portfolio-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Add or edit a business application

# Add or edit a business application {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Use the Business application form to add the applications that your organization uses based on their functions and the business processes they fulfill. In Enterprise Architecture, add any business application
that is used to assess and track costs, usage, business value, functional fitment, and risks.

## Antes de Iniciar

Importante:  
Starting with the Xanadu release, the legacy business applications module has been deprecated from Enterprise Architecture (formerly Application Portfolio Management). However, if you're an existing user of Enterprise Architecture (formerly Application Portfolio Management), you can still use the legacy business applications module. If you're a new activation user, the legacy business applications module isn't available.

You can leverage the same features by using the Enterprise Architecture Workspace. To learn more, see [Add or edit a business application](https://servicenow-prod.fluidtopics.net/m54grR2W6n9XJEAHFLx11Q "Add the applications that your organization wants to introduce based on their functions and the business processes they fulfill. In Enterprise Architecture, add or edit any business application that is used to assess and track costs, usage, business value, functional fitment, and risks.").
If you have an Enterprise Architecture user role (sn_apm.apm_user), use the Business Application Life-cycle Management services to request, add, or retire a business application.Role required: sn_apm.apm_analyst

## Procedimento

1. Navigate to AllEnterprise ArchitectureApplication PortfolioAll Business Applications.
2. Select New to add a new application or select the name of an existing application that you want to edit.
3. On the form, fill in the fields.  
   For field information, see [Business Application Form](https://servicenow-prod.fluidtopics.net/n6sOTo5jlPRu0BhrKh6A9A "Enterprise Architecture (formerly APM) helps system admins add any business application to assess and track its costs, usage, business value, functional fitment, and risks.").
4. Select Submit or Update.
5. To [relate a business application to an application service using the CI relationship editor](https://servicenow-prod.fluidtopics.net/sBBskSpCCSlUe5gkWoa3GA "Business applications can have multiple instances. Application instances are nothing but application services. Relate business applications to instances by relating business applications to application services. Business application and application service are two different configuration items which must be related through a CI relationship."), select the Add CI relationship (![CI relationship editor icon]()) icon in the Related Items section.
6. To [view the roadmap of the business application](https://servicenow-prod.fluidtopics.net/UVvVUK4OfVlzXf2ZY0ltEw "Use the graphical, high-level overview of the application roadmap to view the investments made in the business application.") and its related data, select View Application Roadmap.  
   You have to activate the PPM Standard (com.snc.financial_planning_pmo) plugin to view the business application roadmap.
7. To get all the available and significant information of a business application, select [Application 360](https://servicenow-prod.fluidtopics.net/HMSE0cr5Glv3KCl6x0PBBA "Application 360 dashboard performs as a reporting tool and uses Performance Analytics to provide a decision-making approach to Enterprise Architecture by identifying which business application requires focus and attention. The dashboard helps you to analyze the indicator scores and execute effective decisions.").
8. To know the application cost in the last period, manage application cost as a percentage of total spend, determine its future trend, and provide a cost-effective business application, select Application TCO.  
   For more information, see Application TCO.  
   Nota:  
   The link to the Application TCO dashboard works when you use the preconfigured Business Application Costing cost model. The integration works when you activate the Enterprise Architecture plugin (com.snc.apm) and Financial
   Management for APM (com.snc.financial_management_for_apm) plugin. By default, the Performance Analytics -- Content Pack -- Enterprise Architecture (com.snc.pa.apm) plugin gets activated as
   part of the Enterprise Architecture plugin (com.snc.apm) activation.

   For the Financial Management for APM
   (com.snc.financial_management_for_apm) plugin, reach out to one of the Partner Store Apps. Your ServiceNow implementation partner could help you with the Partner Store App details.
9. To raise a demand for the business application, select Create Demand.  
   The Demand form that opens up populates the related business application in the Business Applications field.
10. To retrieve [software models associated to the business application](https://servicenow-prod.fluidtopics.net/J3~ybkQQ_D09ft6Cywqw1g "Use the software models that the suggestions engine identifies and relate them to your application service, instead of manually searching and mapping them."), select Manage Technology Models.  
    It also retrieves the log of software models that the software models suggestion engine retrieved when the scheduled job was last executed.
11. To navigate to the timeline view of the business application and to view the timeline of all its associated epics, stories, enhancements, other stories, projects, and demands, select the additional actions icon (![Additional actions icon]()) and configure UI actions to display the View Application Backlog button.  
    Select the button to go to the Application backlog view of the timeline.
    For more information on this timeline view, see [Application Backlog view](https://servicenow-prod.fluidtopics.net/ABq0i4MLsi3ARtK3Xza9SA "As an enterprise architect this view helps you to understand the epics, stories, and enhancements, which are the units of work in scrum, that impact your business application.").

## O que Fazer Depois

To have a complete view of the business applications, select the [Application 360 dashboard](https://servicenow-prod.fluidtopics.net/HMSE0cr5Glv3KCl6x0PBBA "Application 360 dashboard performs as a reporting tool and uses Performance Analytics to provide a decision-making approach to Enterprise Architecture by identifying which business application requires focus and attention. The dashboard helps you to analyze the indicator scores and execute effective decisions.").

