Overview of the list view

The list view of application rationalization enables you to view all available applications based on your scoring profile, in your enterprise architecture landscape. For details, see Configure scoring profiles.

You can perform side-by-side comparison of application scores and indicators across multiple dimensions.

All the indicator scores are displayed according to the latest fiscal period, by default. You can also select a different fiscal period from the Scores for fiscal period list. Your fiscal period preferences are saved and applied the next time you visit the page.

The latest fiscal period is derived from the apm_app_indicator_score list. The duration of a fiscal period is derived from the system property com.glide.fiscal_calendar.fiscal_unit.

You can select the name of a business application to open it and view its associated details. Also, you can select the expand row icon () to see the demands and projects associated with that business application. On selecting a demand or a project, its details are displayed. You can modify business application details and its associated demand and project details, as required.

Business applications marked as Retired or in End of Life lifecycle stage aren’t displayed on the Application Rationalization List view page. However, you can view those business applications by updating the sn_apm_ws.business_application_default_filter system property. Contact your ServiceNow® account service manager to update the system property.

You can also generate insights into business applications using Now Assist. For information, see Generate insights into business applications.

View and compare actual and normalized indicator scores

You can view the actual indicator scores for a business application on the list view page and compare them with the normalized scores. Actual scores refer to the raw value of the indicator as captured from its source. These values aren’t scaled and can vary widely across applications, depending on the underlying data.

The normalized score refers to the scaled value of an indicator, derived from the actual score using a normalization formula. This enables all indicator scores to fit into a common range. Normalized scores ensure comparability across different indicators with varying units and ranges.

To view the actual scores of indicators, select the data visibility icon () and then enable the Show actual score data toggle.

The actual indicator scores and their normalized values for business applications are displayed. For example, the actual column for the Number of Incidents indicator displays the actual number of incidents associated with the business application during the selected fiscal period.

Nota:

The Portfolio TCO indicator displays currency values in the format specified in the glide.currency2.default_reference_currency property. If this property isn’t configured, the currency values are displayed in US dollar (USD) format by default.

Your display preferences are saved and applied the next time you visit the page.

Actions available on the list view page

You can perform the following from the list view page:

• Edit business application details. For more information, see Edit business application details in list view.
• Create a demand for a business application. For more information, see Create a demand using the list view.
• Set the planned disposition of a business application. For more information, see Set the planned disposition of a business application.
• Add the business application lifecycle data. For more information, see Add business application lifecycle data using the list view.
• You can add or hide the displayed columns according to your requirement by selecting the Personalize icon (). Your display preferences are saved and applied the next time you visit the page.
• Export the list view data to Microsoft Excel or CSV. For more information, see Export application rationalization data to Excel or CSV.