---
sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-portfolio-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Create diagram using ArchiMate shapes and add relationships

# Create diagram using ArchiMate shapes and add relationships {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Use the industry standard ArchiMate shapes to create modeling diagrams for your enterprise in the Enterprise Architecture Workspace.

## Antes de Iniciar

Role required: sn_apm.apm_user

## Por Que e Quando Desempenhar Esta Tarefa

You can create a diagram with the combination of CSDM and ArchiMate shapes or you can use only the ArchiMate shapes. If you want to create the diagram with only ArchiMate shapes, you can skip including the name of the
Business Application in the Create a business hierarchy map form. It creates a empty canvas.

## Procedimento

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. Open the Modeling page by selecting the Enterprise Modeling and Visualization icon (![Modeling]()).
3. Select New drop-down menu.
4. Select Business hierarchy map.
5. On the Create a business capability map form, fill in the details.  
   For field information, see [Create a business hierarchy map form](https://servicenow-prod.fluidtopics.net/Gzpi_BfrIZLL0Pjj9UQ2kQ "Creating artifacts for the business capability hierarchy map helps you to update the capability hierarchy directly in the map using Enterprise Modeling and Visualization.").
6. Select Create diagram.  
   A empty canvas gets created for the artifact.
7. Add ArchiMate shapes to the canvas.  
   Nota:  
   You can add a shape to the canvas by either selecting the shape or by dragging the shape from the Shapes palette to the canvas.
8. Associate a CI to the shape by selecting a radio button.
   * Choose existing- Select this radio button to associate the shape with an existing CI.
   * Create new- Select this radio button to create a new CI for the selected shape.
   {#eaw-modeling-create-diagram-archimate__choices_flq_xfk_zcc}
9. Select a connector line to update the relationship type.  
   The Relationship side panel opens. Select a Value and ArchiMate relationship type. For more information on the ArchiMate shapes and relationships, see [ArchiMate shapes support in the Enterprise Modeling and Visualization](https://servicenow-prod.fluidtopics.net/aOO80oamcpjeJpmZB7QqjA "ArchiMate shapes are industry-standard elements used by enterprise architects to create diagrams that represent relationships across different domains of an enterprise. ArchiMate is a registered trademark of The Open Group. Enterprise Modeling and Visualization supports ArchiMate shapes along with General and Enterprise Architecture shapes.").
10. Select a shape and add related records for the shape by selecting the ![Add related records]() icon.  
    Th Add related records window opens. It lists the Entities with the number and Relationship type (CI relationship or a Reference).
11. Select the Entities that you want to include and then select Add.  
    The selected entities are added to the diagram with the relationship showing in ArchiMate format. In the diagram, the dotted lines represent the Reference links and the solid lines represent the CI relationships.
12. Select Commit changes to synchronize the diagram to the database.  
    This option is available only when the diagram is approved. For more information, see [Synchronize a shape to the database](https://servicenow-prod.fluidtopics.net/Z~WjgNdQysllXfGPaZrvZQ "Add a shape to a diagram. Synchronize the shape to the database by mapping the shape to an existing CI or adding a CI.").
13. Select Share to share the diagram with individuals or groups.  
    For more information, see [Share a modeling diagram](https://servicenow-prod.fluidtopics.net/EpYEbaSzcmJYTTJfczyAsw "Share your draft diagrams with individuals and groups and define access levels for them to view and modify the diagram.").
14. Select the More Actions menu (![More actions menu.]()) to perform the following actions:
    * Save as new version: Select this option to create a version for the selected diagram. The version number is automatically added in the Version number field, and it isn't editable. For more information, see [Save as a new version](https://servicenow-prod.fluidtopics.net/cCMJ_fR5NDZIHDpk~IUivw "Copy an existing diagram and create a version for it within the selected architectural artifact. You can update the new version as required.").
    * Duplicate: Select this option to duplicate the diagram. For more information, see [Duplicate a modeling diagram](https://servicenow-prod.fluidtopics.net/pcrQYU0ILUarCWRWC7gofQ "You can make a copy of an existing diagram that you created and modify the duplicate diagram according to your requirement.").
    * Submit for approval: Select this option to submit the diagram for approval. The approval process can be done through a configured workflow. By default, the approval request is submitted to the Enterprise Architect group. For more information, see [Submit a modeling diagram for approval](https://servicenow-prod.fluidtopics.net/7ARONgAS4oK3QXInUnosEg "Send your draft modeling diagrams for approval. After receiving the approval, you can commit the diagram to the database. The approval process can be done through a configured workflow. By default, the approval request is submitted to the Enterprise Architect group.").
    {#eaw-modeling-create-diagram-archimate__choices_iyf_1gy_dcc}
**Conceitos relacionados**   

* [ArchiMate shapes support in the Enterprise Modeling and Visualization](https://servicenow-prod.fluidtopics.net/aOO80oamcpjeJpmZB7QqjA "ArchiMate shapes are industry-standard elements used by enterprise architects to create diagrams that represent relationships across different domains of an enterprise. ArchiMate is a registered trademark of The Open Group. Enterprise Modeling and Visualization supports ArchiMate shapes along with General and Enterprise Architecture shapes.")  
**Referência relacionada**   

* [ArchiMate shapes](https://servicenow-prod.fluidtopics.net/VacGmPCsBcXKsCskMxo5mw "ArchiMate shapes are industry-standard elements used by enterprise architects to create diagrams that represent relationships across different domains of an enterprise. These shapes are used to model the business, application, motivation, physical, strategy, and technology layers.")