--- sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management) sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-portfolio-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Enterprise Architecture (formerly Application Portfolio Management) ft:clusterId : - appportman bundleId : - appportman workflow : - Technology --- # Create a business capability # Create business capability and relate the capability with an application {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura Business capabilities are the abilities of an organization to do an activity to fulfill its business goals. Align your organization goals with business capabilities by creating capabilities. ## Antes de Iniciar Importante: Starting with the Xanadu release, the legacy business capability module has been deprecated from Enterprise Architecture (formerly Application Portfolio Management). However, if you're an existing user of Enterprise Architecture (formerly Application Portfolio Management), you can still use the legacy business capability module. If you're a new activation user, the legacy business capability module isn't available. You can leverage the same features by using the Enterprise Architecture Workspace. To learn more, see [Exploring business capabilities](https://servicenow-prod.fluidtopics.net/llHq8G11l3PiklXdU4TbiQ "A business capability is the ability of an organization to do its business activities successfully and fulfill its business goals."). Role required: sn_apm.apm_admin ## Por Que e Quando Desempenhar Esta Tarefa Use the Business Capability form to create and update a business capability. If you add a new capability, update an existing capability, delete a capability at a leaf node level, then the levels of all the capabilities and the leaf node in that hierarchy must be updated accordingly. Select the Update Capability Level and HierarchyID related link to update the levels in the hierarchy so that the capability map reflects the updates. The Leaf Node and the Level fields are rendered uneditable to you, yet you can view the level of the capability if it is at the leaf node and its position in the hierarchy. Following are the conditions to update or delete a capability: * When you add a capability, the level of the new capability in the hierarchy is automatically assigned based on the level of the parent capability that is attached. * If a parent capability is updated in the hierarchy, then the levels of all its child capabilities are recalculated. Otherwise, a capability can only be updated of its name, description, or parent. * While adding or updating a capability the total number of levels can't exceed more than six in the hierarchy. For example, the levels can be from 0 to 5, where 0 is the root level. * You can delete capabilities that are at the leaf node level only. Or, a capability that does not have a child capability of its own. * Don't create circular relationships. In creating a parent capability, a child capability can't be its parent. {#create-a-business-capability__ul_abp_4qv_fcb} ## Procedimento 1. Navigate to AllEnterprise ArchitectureAdministrationBusiness Capabilities. You can also navigate to OrganizationBusiness Capabilities. 2. Select New. 3. Fill in the form fields. For field information, see [Business capability form](https://servicenow-prod.fluidtopics.net/pTVwh2iiOmSUhTAMz2hVqA "Business Capability is a common table used within the Enterprise Architecture (formerly Application Portfolio Management) application."). 4. Select Submit. If a root or a level-0 capability is created or if the parent field of a capability is rendered null, then a message prompts you to run the business capability update levels job to recalculate the hierarchy IDs. 5. To make the Hierarchy ID field editable, navigate to System PropertiesAll Properties. 1. Select the use_business_capability_custom_hierarchy_id system property in the sys_properties.list. 2. Enter true in the Value field. 3. Select Update. Nota: Since the hierarchy ID is customized, the system doesn't check for any conflicts in the number or value that you set. {#create-a-business-capability__substeps_okb_ywb_1hb} 6. To create child capabilities for the capability that you created, open the record and select New button in the Capabilities related list of the Business Capability form. 7. In the related links, select Update Capability Level and HierarchyID to update the levels in the hierarchy. Selecting the Update Capability Level and HierarchyID link executes the Update Capability Level and HierarchyID scheduled script. You can [view the updated hierarchy in the capability map](https://servicenow-prod.fluidtopics.net/~WYxnsWQq3~UHgpR~87wAA "Capability-based planning helps you to understand your business capabilities, and the business applications that support them, to achieve your business goals."). If you had navigated to the Capability Hierarchy Map after updating the parent, order, or hierarchy ID but without running the update capability levels job, then a message prompts you to run the Update Capability Levels job and relaunch the page to render the capability hierarchy map with the latest change. 8. To relate the capability with an application, select open the business capability. 9. In the Related Items section of the business capability form, select the Add CI relationship (![CI relationship editor icon]()) icon to launch the relationship editor and create the [CI relationship](https://www.servicenow.com/docs/access?context=t_CreateCIRelationship&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US). 10. Select the Provided by (Parent) from the Suggested relationship types section. The filter is automatically applied on the business application. 11. In the Configuration Items section, select the relevant business application. 12. In the Relationships section, select the CI relationship icon ![CI relationship icon]() to create a new relationship with selected configuration items. The Provided by::Provides relationship is added in the Relationships section. 13. Select Save and Exit. ## O que Fazer Depois View [capability based planning](https://servicenow-prod.fluidtopics.net/b0tE4xI9hut2GOGHU2dfdg "Capability-based planning directs toward planning, designing, and delivering effective plans of action to improve business capabilities in a business enterprise. The effective implementation of capability-based planning lies with the roles of business personas such as the business owner, application portfolio owner, and capability planner in understanding the existing capabilities and in planning to fill the technical gaps.") to understand the hierarchy of capabilities mapped with its related applications and [plan investments](https://servicenow-prod.fluidtopics.net/~WYxnsWQq3~UHgpR~87wAA "Capability-based planning helps you to understand your business capabilities, and the business applications that support them, to achieve your business goals.") in applications if the technology of the applications is at a risk.