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# Management of business capability

# Management of business capability {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Business capability is the ability of an organization to do its business activities successfully and fulfill its business goals. Use the business capability mapping to establish a CI relationship between the business
capability and the business applications. Establish a similar relationship between business capabilities and the application technologies to ascertain the risks involved in using them.  
Importante:  
Starting with the Xanadu release, the legacy business capability module has been deprecated from Enterprise Architecture (formerly Application Portfolio Management). However, if you're an existing user of Enterprise Architecture (formerly Application Portfolio Management), you can still use the legacy business capability module. If you're a new activation user, the legacy business capability module isn't available.

You can leverage the same features by using the Enterprise Architecture Workspace. To learn more, see [Exploring business capabilities](https://servicenow-prod.fluidtopics.net/llHq8G11l3PiklXdU4TbiQ "A business capability is the ability of an organization to do its business activities successfully and fulfill its business goals.").

As business organizations grow, it's imperative for an enterprise architect to constantly assess the business capabilities to know how to strengthen the business processes. Business capabilities are the abilities required to
support a business process. They are assessed by indicators to provide indicator scores.

The indicator framework is enhanced to support assessment of business capabilities in addition
to supporting business applications. Capture business capability as a CI type for which the score
is generated.

Use the following capability assessments set of application menus to configure assessment.
Access the scores for business capability, in a similar manner that you access and assess the
scores of business applications:

* Create and assess CI Score for a fiscal period: Enterprise ArchitectureCapability RatingsCapability Scores.
* Create and update indicator scores: Enterprise ArchitectureCapability RatingsCapability Indicator Scores.
* Create a scoring profile and associate it with a business capability CI: Enterprise ArchitectureAdministrationScoring Profiles.
* Create an indicator and configure the data source: Enterprise ArchitectureAdministrationCapability Indicators.

  If the data source is of Assessments type, then you can generate survey assessments for the business capabilities in the Indicator form by selecting the Generate Assessments button. Apply filter conditions to the business capability table and select the users in the Generate Assessment UI. You can view the status of assessments instances in the Assessments Instances tab and the results in the Metric Category Results tab. See: [Generate survey assessments and view results within Enterprise Architecture](https://servicenow-prod.fluidtopics.net/kTT3Z9FqPHesfCCFeyeFNA "Within Enterprise Architecture you can assign an assessment questionnaire to a user who uses a business application and get the feedback about the application.").
* Access business process capability map: Enterprise ArchitectureCapability RatingsCapability Map.
{#business-capability__ul_akf_bml_b1b}
**Conceitos relacionados**   

* [Overview of business capability planning](https://servicenow-prod.fluidtopics.net/b0tE4xI9hut2GOGHU2dfdg "Capability-based planning directs toward planning, designing, and delivering effective plans of action to improve business capabilities in a business enterprise. The effective implementation of capability-based planning lies with the roles of business personas such as the business owner, application portfolio owner, and capability planner in understanding the existing capabilities and in planning to fill the technical gaps.")
* [Rationalization of applications by capability](https://servicenow-prod.fluidtopics.net/v_DrsYlOEg3ZvnBi3yua5w "The Analyze screen enables you to evaluate business capabilities. You can rationalize all the business applications in a specific business capability. Decide whether to invest, sustain, or to replace an application by configuring multiple combinations of indicators in a bubble chart. Bubble charts are interactive graphs that help you identify strategies by plotting capability indicator scores.")  
**Tarefas relacionadas**   

* [Assess business capability](https://servicenow-prod.fluidtopics.net/Unjur9viRkonY1sl6h45RA "Assess the business capabilities within the indicator framework and based on the score you can make strategic decisions on the business applications that support the business capability.")
* [Assess business capability](https://servicenow-prod.fluidtopics.net/Unjur9viRkonY1sl6h45RA "Create business capability and relate the capability with an application")