---
sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-portfolio-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Add or edit an application business process

# Add or edit an application business process {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Business processes are a structured sequence of tasks that are grouped, helping to accomplish specific outcomes. You can create business processes or modify an existing one to align it with your business
requirements.

## Antes de Iniciar

Importante:  
Starting with the Xanadu release, the legacy business processes module has been deprecated from Enterprise Architecture (formerly Application Portfolio Management). However, if you're an existing user of Enterprise Architecture (formerly Application Portfolio Management), you can still use the legacy business processes module. If you're a new activation user, the legacy business processes module isn't available.

You can leverage the same feature by using the Enterprise Architecture Workspace. To learn more, see [Exploring business processes](https://servicenow-prod.fluidtopics.net/Lt3yWq99iV4xwJ3R_xOpNA "Business processes are a structured sequence of tasks that are grouped, helping to accomplish specific outcomes.").
Role required: sn_apm.apm_admin

## Por Que e Quando Desempenhar Esta Tarefa

Based on the requirements, the business capability hierarchy can be modeled using the business process relationship. You can edit the business process records using the CI relationships to create a business process
hierarchy.

A business process or capability hierarchy is an ordered grouping of business processes in a hierarchical fashion. L0 processes signify the high-level process encompassing all activities associated with that process. For
example, in the IT service management business process, the L0 business process encompasses all activities related to managing IT services within the organization. L1 signifies the specific tasks within the L0 business process.
For example, within the IT service management business process, incident management is an L1 business process which specifically deals with logging, categorizing, and resolving incidents.

## Procedimento

1. Navigate to AllEnterprise ArchitectureAdministrationBusiness Processes.
2. Select New to create a new business process or select the name of an existing process that you want to edit.
3. Fill in the fields.  
   For field information, see [Business Process Form](https://servicenow-prod.fluidtopics.net/5vzGiPxF7j9iMiwsdtw6mQ "A Business process is a method of related structured tasks performed to complete a specific application service.").
4. Right-click the form header and select Save.
5. If you want to add items to this business process, use the Related Items [CI relations
   formatter](https://www.servicenow.com/docs/access?context=c_CIRelationsFormatterNG&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
6. Select Submit or Update.
**Tarefas relacionadas**   

* [Add or edit an application category group](https://servicenow-prod.fluidtopics.net/dqbQKesjuzmRRsuE9KM6FA "An application category group is a collection of application categories. Category groups help with the filtering and reporting of the application categories. You can create an application category group or edit an existing one to align it with your business requirements.")
* [Add or edit an application category](https://servicenow-prod.fluidtopics.net/M3Sf0MENMerWUi3Rs6eJNw "An application category is a grouping of applications by their purpose and function, fields, or areas. Such a categorization helps you to consolidate applications and rationalize decisions. You can create an application category or edit an existing one to align it with your business requirements.")
* [Add or edit an application family](https://servicenow-prod.fluidtopics.net/WAjRQhnPoBP37qWl0H_ZWw "An application family is an attribute to group a set of related applications based on manufacturer classification of their products into product suites. You can create an application family or modify an existing one to align it with your business requirements.")
* [Create an application portfolio](https://servicenow-prod.fluidtopics.net/NGU6M4JsZI04oBbWEeBRfA "A portfolio is a collection of related projects and demands. You can create a project and execute it to rationalize and modernize the application portfolio. Create a portfolio of applications, and set demands and goals to measure the effort and progress of several projects and also create reports on these projects for analysis.")
* [Add a strategy for managing applications](https://servicenow-prod.fluidtopics.net/rvLLypmq9hzWmfaYnH_9fg "Demand actions are strategic decisions that you want to execute for an application. Enterprise Architecture provides preconfigured actions that help you enhance the capability of the applications. You can add new demand actions as per your requirements.")