---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-development

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Add a component to Agent Workspace

# Add a component to Agent Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use custom components to create a custom Workspace interface to
fulfill the specific need of your company's agents.
Communicating with customers through multiple channels can be time consuming. To be efficient in these omni-channel interactions, your agents need a single view of customer information to reduce context switching between
multiple tools. By developing custom components for Workspace, your team can bring communications from multiple channels into one interface.

## Adding components to a Workspace {#workspace-component__section_m3f_dgk_qkb}

Once deployed to your instance, you can add components to Workspace in
these ways.  

Add a component to a Workspace modal
:   Use a UI action to launch a custom component in a modal so an agent doesn't have to navigate to a different screen to accomplish a
    task.

Add a component to a Workspace landing page using UI
Builder

:   Use the UI Builder to create custom landing pages for your agents. UI Builder is a drag-and-drop tool that lets you visually arrange workspace
    components.

    Configure properties in the now-ui.json file to use deployed components in the UI Builder. For instructions, see the [ServiceNow Developer Site](https://developer.servicenow.com/dev.do#!/reference/next-experience/xanadu/cli/ui-builder).

Add a component to a Workspace record view
:   You can add custom or standard components to the component area in the Workspace record view.