---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# View server response time

# View the server response time {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the server response times that are associated with your Next Experience instance by using the client interaction table.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem LogsClient Interactions.
2. Select the personalized list icon ( ![Personalize list icon.]()) within the Unified Navigation banner frame.
3. Select the Interaction ID from the Available column and move it to the Selected column.
4. Select OK.  
   The client interaction table reloads to show the changes.
5. Copy the interaction ID for the URL that you want to investigate.
6. From the filter navigator, enter <kbd class="ph userinput">syslog_transaction.list</kbd> in the search field.
7. From the transaction table, select the personalize list icon ![](), within the banner frame.
8. From the Available column, select the Client Interaction ID and move it to the Selected column.
9. Select OK.
10. In the Transaction log list, select the Client Interaction ID and paste the interaction ID into the Search field.
11. Press Enter.  
    The server response times for that particular interaction are displayed.

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