---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Emails

# Sending emails in Configurable Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn how to send emails on a Configurable Workspace record page.

[Full email composer](https://servicenow-prod.fluidtopics.net/Rj~HKci4~n83JICVJYJZxQ "Create and send an email from a separate workspace tab.")
:   Create and send an email from a separate workspace tab.

[Mini email composer](https://servicenow-prod.fluidtopics.net/BJvyaWa0WJHo4JKVi~T5KA "Create and send and send emails without leaving the record.")
:   Create and send and send emails without leaving the record.

[Edit and move recipients](https://servicenow-prod.fluidtopics.net/Cqe_p2js03mgiMQCzyuuwA "Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.")
:   Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.

[Recipient shortcuts](https://servicenow-prod.fluidtopics.net/UBjJCneT0gxsdURwjdkpgQ "Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.")
:   Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.

[Use keyboard shortcuts](https://servicenow-prod.fluidtopics.net/brfYjr~Gw6hFKtErWfU2gg "Use keyboard shortcuts to view response templates, drafts, and email templates.")
:   Use keyboard shortcuts to view response templates, drafts, and email templates.