---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Upload one or more images

# Upload one or more images {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can upload one image or multiple images at one time.

## Before you begin

Role required: image_admin or content_admin

## Procedure

1. To upload one image at a time, complete the following steps:
   1. Navigate to System UIImages to see the list of images stored in the database.
   2. Click New to add a new image.
   3. Complete the form.  
      {#upload-multiple-images__table_mng_qkm_n1b__entry__2}

      | Field | Input |
      |-|-|
      | Name | Enter the file name by which to reference the image in HTML. |
      | Active | Select the check box to allow the image to be referenced in HTML. |
      | Category | Select a category in which to organize the image file. |
      | Image | Select Click to add... to upload an image. If an image is already uploaded, click \[Update\] to upload a new version of the image or \[Delete\] to remove the image. |
      | Format, Size bytes, Height, and Width | View current image metadata. This information is automatically populated when the image is uploaded. |
      [Table 1. Images form]

      {#upload-multiple-images__table_mng_qkm_n1b}
   {#upload-multiple-images__substeps_mjk_wjm_n1b}
2. To upload multiple images at once, complete the following steps:
   1. Create a .zip file that contains only [acceptable image file types](https://servicenow-prod.fluidtopics.net/9xlpyTssDxHCY3W8E~IdwA#c_StoringImagesInTheDatabase__AcceptableImageFileTypes).  
      Note:  
      The system does not support uploading zip files that contain .bmp images.
   2. Navigate to System UIImage Zip Upload.
   3. Click Choose File then select the file.
   4. Click Upload.

   {#upload-multiple-images__substeps_fsq_3lm_n1b}  
   A message indicates that the files are uploaded to the database, and the images list is sorted by updated date in descending order (the uploaded images appear first).  
   Note:  
   * If the .zip file contains a folder structure, the resulting image names are the path name with underscores in place of the slashes. For example, if the .zip contains myimages/image1.gif then the resulting image is named myimages_image1.gif.
   * Image names cannot exceed 100 characters in length, including folder structure. Files with excessively long names are rejected.
   * Uploads are logged in the system. View system logs to see whether files are uploaded or rejected.
   {#upload-multiple-images__ul_i2b_sqd_lp}
**Related tasks**   

* [Update an existing image](https://servicenow-prod.fluidtopics.net/FAuQqB~e3mJfYeeUuWE0Aw "You can change an existing image to an updated version.")
* [Restrict file extensions](https://servicenow-prod.fluidtopics.net/c37Gln1CU8auWIS~GVodSw "Use the glide.ui.strict_content_types to restrict the image file extensions that appear in the UI.")  
**Related topics**   

* [System log](https://www.servicenow.com/docs/access?context=r_SystemLogs&version=australia&pubname=australia-platform-security&ft:locale=en-US)

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