---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Create a filter in List

# Create a filter in List {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create a filter to restrict what records appear in a list by providing a set
of conditions. When you run the filter, only records that meet the specified conditions are
listed.

## Before you begin

Role required: none

## Procedure

1. Open the condition builder by clicking the show/hide filter icon (![Show or hide filter icon]()).  
   If the icon is disabled and the breadcrumb has a related list condition in it, you must remove the related list condition to open the filter. The condition was created when the List v3 was enabled for this list. List v2 does not support related list conditions. For more information about related list conditions, see [Add related list conditions](https://servicenow-prod.fluidtopics.net/BET8N592g1yniQSLTbAI0w "Related list conditions allow you to include a relationship with another table in the filter. Related list conditions are supported in both List v3 and the Report interface.").
2. Select a field from the list.  
   The field type determines the available operators and values. For example, the Active field can have a value of true, false, or empty, while a text field can have many different values. Similarly, the greater than operator does not apply to the Active field, but it does apply to the Priority field. For more information, see [Condition builder](https://servicenow-prod.fluidtopics.net/IIN4hZqrIKyLkjH1bZU7hA "A condition builder constructs a condition statement with a series of contextually generated fields. Condition builders are used in many operations, such as creating filters, administering surveys, and administering access control.").
3. Select an operator from the list.
4. Select or enter a value, if appropriate.
5. Add or remove conditions to construct the desired filter by completing one or more of the following steps.

   | Option | Description |
   | To add a top-level condition | Click AND or OR on the condition builder toolbar, above the conditions. |
   | To add a dependent condition | Click AND or OR beside the condition. |
   | To remove a condition | Click x beside the condition. |
   |-|-|

   {#t_CreatingFilters__choicetable_ll5_44w_tt}  
   Note:  
   To find all records that do not contain the specified value, create a filter with two conditions: \[field\] \[is not\] \[value\] or \[field\] \[is\] \[empty\].
6. To specify the sort order of the results, click Add Sort and then select a field to sort by and a sort order.
7. **Optional:** Click Save to keep the filter for future use.  
   For more information, see [Save and use filters in a list view](https://servicenow-prod.fluidtopics.net/1E18eIlS5QBKPW6o~4k1Qg "Depending on your access rights, you may save filters for everyone, a user group, or yourself. You can apply saved filters and edit or delete them.").
8. Click Run to apply the filter.
**Related concepts**   

* [OR conditions](https://servicenow-prod.fluidtopics.net/M1Es0WPDvSDVQAj1KWrEWA "The condition builder uses two different types of OR conditions: top-level and dependent.")
* [Dot-walking to data in related tables](https://servicenow-prod.fluidtopics.net/ayQETdqK1Iw26Xs6D3wPGw "Dot-walking provides access to fields on related tables from a form, list, or script.")  
**Related tasks**   

* [Add related list conditions](https://servicenow-prod.fluidtopics.net/BET8N592g1yniQSLTbAI0w "Related list conditions allow you to include a relationship with another table in the filter. Related list conditions are supported in both List v3 and the Report interface.")
* [Filter on multiple string values](https://servicenow-prod.fluidtopics.net/oDpr71O0yfzAhtPiVwcjtw "For a string field, you can create a filter that searches for multiple values by creating a comma-delimited list.")  
**Related reference**   

* [Dynamic operators](https://servicenow-prod.fluidtopics.net/l~PZi~3MdlD9yfs6FDggAQ "The dynamic operator, is (dynamic), lists predefined dynamic filter options where the condition value is computed from a value in a reference field.")
* [Operators available for filters and queries](https://servicenow-prod.fluidtopics.net/WifFp987Yls1VfCloRMdWQ "The system provides a set of operators for use with filters, condition builders, and encoded queries. The data type of a field determines what operators are available for it.")  
**Related topics**   

* [Field types](https://www.servicenow.com/docs/access?context=r_FieldTypes&version=australia&pubname=australia-platform-administration&ft:locale=en-US)