---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Activate checklists

# Activate checklists {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Checklists are active by default on new instances. For instances upgrading from a
previous version, the Checklist plugin must be activated.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#t_ActivateChecklists__find-plugins-cmd}
2. Find the Checklist plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#t_ActivateChecklists__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
{#t_ActivateChecklists__steps_xq2_1gd_smb}
**Related tasks**   

* [Create a checklist](https://servicenow-prod.fluidtopics.net/s0PPQ5TWMi8~ZadG5TrX2A "You can create a unique checklist for each task record. You can quickly create a checklist from a previously created template.")
* [Delete checklist or a template](https://servicenow-prod.fluidtopics.net/Pw1BhuOPW9DLkwwaiQ_9kA "You can remove a checklist from a record, and delete checklist templates you no longer need.")

*[\>]: and then