---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Review email drafts from the full email composer

# Review email drafts from the full email composer {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View emails saved for later or create a new email while saving your current draft automatically from the full email composer.

## Before you begin

Role required: workspace_user

## Procedure

1. Open a Workspace record in your instance.
2. Open the full email composer by selecting the More actions icon (![More actions icon]()) from the record view, and then select Compose Email.
3. Note:  
   Instead of a button to save email drafts manually, drafts save automatically.
   Access your drafts by selecting the drafts icon (![Drafts icon]()) from the email footer.  
   A modal opens with a list of actions and email drafts.

4. Select an action or recent draft.  
   * View all of your email drafts by selecting Manage drafts.
   * Create a new draft while saving your current draft automatically by selecting Create new email.
   {#review-draft-emails__ul_l14_ylv_xbc}
5. Create a new draft while saving your current draft automatically by selecting Create new email.
6. Open a draft after previewing it.
   1. Select a draft from the Email drafts list.  
      A preview of the draft opens.
   2. Select Apply.
   {#review-draft-emails__substeps_n2b_xhc_gdc}
7. Open a draft from the Manage drafts modal.
   1. Open the Manage drafts modal by selecting Manage drafts from the menu.
   2. Select a draft from the list.
   {#review-draft-emails__substeps_sdb_xhc_gdc}
8. Delete multiple drafts from the Manage drafts modal.
   1. Open the Manage drafts modal by selecting Manage drafts from the menu.
   2. Select drafts from the list.
   3. Select Delete.
   {#review-draft-emails__substeps_mxy_341_hdc}
{#review-draft-emails__steps_pgk_f1b_nlb}