---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Use

# Using Next Experience UI {#ariaid-title1}

* Release version: Australia
* 
* Updated May 20, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Next Experience UI to work across platform applications, configurable workspaces, and classic experiences in a single, unified interface.

[Favorites](https://servicenow-prod.fluidtopics.net/IU17Bcm4Bnkzt64xUDbG~A "Favorites help you quickly find and go to your most used Next Experience pages.")
:   Learn how to manage your favorites in Next Experience.

[Preferences](https://servicenow-prod.fluidtopics.net/VsP_aQEuvsNDOuiWRcR89g "Next Experience offers user preferences to personalize your instance UI.")
:   Learn how to configure Next Experience preferences.

[Keyboard shortcuts](https://servicenow-prod.fluidtopics.net/FfZNYroFMxGHyGktVkITZQ "You can use keyboard shortcuts to quickly perform common actions in the user interface.")
:   Learn about Next Experience keyboard shortcuts.

[Follow records](https://servicenow-prod.fluidtopics.net/E7~C4IEBZEomjq3fevF20Q "Get notified when a work note or comment is added to a record by following it in the classic environment in Next Experience.")
:   Learn how to follow records in Next Experience.