---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Recipient shortcuts

# Keyboard and mouse device shortcuts for adding recipients {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.

## Keyboard shortcuts {#keyboard-and-mouse-shortcuts-for-adding-recipients-to-email__section_gs4_l2y_rxb}

* Move across recipients: Left or Right
* Select multiple recipients: Shift + Left or Shift + Right
* Select every recipient in a field: Cmd + A (Mac) or Ctrl + A (Windows)
{#keyboard-and-mouse-shortcuts-for-adding-recipients-to-email__ul_wwp_p2y_rxb}

## Mouse device shortcuts {#keyboard-and-mouse-shortcuts-for-adding-recipients-to-email__section_up3_gfy_rxb}

* Select multiple recipients: Cmd + Click (Mac) or Ctrl + Click (Windows)
* Select custom range of recipients: Click first recipient in range and Shift + Click last recipient in range
{#keyboard-and-mouse-shortcuts-for-adding-recipients-to-email__ul_xjv_gfy_rxb}