---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Enable voice input for the ServiceNow Otto panel

# Enable voice input for the ServiceNow Otto panel {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn more about the Enable voice input for the ServiceNow Otto® panel accessibility preference.
Note:  
Voice input is automatically activated when the ServiceNow Otto® panel is activated. As of the Zurich Patch 4 release, voice input is configured in the [Additional chat features](https://www.servicenow.com/docs/access?context=additional-chat-features&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US) and not with this option.  
The purpose of this preference is to provide an alternative input method.  
Note:  
This preference appears only if your system administrator has enabled ServiceNow Otto® voice input for your instance. For more information, see [Enable voice input for ServiceNow Otto panel](https://www.servicenow.com/docs/access?context=enable-voice-input-for-now-assist-panel&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

Learn more about this preference from the following tutorial:

{#enable-voice-input-pref__table_kgl_jgy_hgc__entry__2}

| Detail | Description |
|-|-|
| Feature | Hands-free navigation and data entry. Voice input enables users to control their device and enter text using speech. |
| Who benefits | * Users with mobility or dexterity limitations * Users who want to work hands-free * Anyone experiencing temporary injuries {#enable-voice-input-pref__ul_lgl_jgy_hgc} |
[Table 1. Preference details]

{#enable-voice-input-pref__table_kgl_jgy_hgc}{#enable-voice-input-pref__table_qym_c3h_ngc__entry__2}

| Activated | Deactivated |
|-|-|
| The ServiceNow Otto® panel includes a microphone button for voice input. ![Ask ServiceNow Otto search bar with Voice input preference turned on and microphone displayed.]() | The microphone button isn't available in the ServiceNow Otto® panel. ![Ask ServiceNow Otto search bar without microphone displayed.]() |
[Table 2. Visual representation of preference]

{#enable-voice-input-pref__table_qym_c3h_ngc}