---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Set up the Next Experience email client in the Core UI

# Set up the Next Experience email client in the Core UI {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Access email features from the Next Experience in the Core UI.

## Before you begin

Role required: admin

## About this task

The glide.ui.load_seismic_email_client system property provides access to the latest email client features from the Next Experience in the Core UI.  
Note:  
You may need to rewrite on-load business rules related to the email client table. For example, if any business rules affect UI, you must rewrite those business rules and tag them to the sys_email_draft table.  
There's two places you can access the Next Experience email client from the Core UI.

* Access the email client from the More Actions menu (![More Actions icon]()).
* Access the email client from an Activity stream email card by selecting Reply, Reply All, or Forward.
{#enable-next-experience-email-client-core-ui__ul_as1_vtt_c2c}  
The Next Experience email client provides these features in the Core UI.

* Draft management and automatic draft saving
* Email templates, response templates, and quick messages
* Now Assist features
{#enable-next-experience-email-client-core-ui__ul_f1d_ywt_c2c}  
These Core UI email client features aren't available after enabling the Next Experience email client.

* Downloading or removing multiple attachments at once
* Sending S/MIME and SMS
* Customized email components
{#enable-next-experience-email-client-core-ui__ul_dlx_kyt_c2c}

## Procedure

1. Navigate to <kbd class="ph userinput">sys_properties.list</kbd>.
2. Add a system property named glide.ui.load_seismic_email_client.  
   For more information on adding system property, see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
3. Set the Value field to true.
4. Select Submit.

