---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Configure available keyboard shortcuts

# Configure available keyboard shortcuts {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Administrators can configure which keyboard shortcuts are available to users.

## Before you begin

Role required: admin

## About this task

For a list of available keyboard shortcuts, see [Core UI keyboard shortcuts](https://servicenow-prod.fluidtopics.net/L0XXckG7GDoWXlL91~M19w "You can use keyboard shortcuts to quickly perform common actions in the user interface."). You can enable or disable keyboard shortcuts universally by searching for the <var class="keyword varname">glide.ui.keyboard.shorcuts.enabled</var> user preference. Then select the System checkbox and set the value to False.

You can also use the user preferences
to determine which keyboard shortcuts are available to users and what the key
combinations are.

## Procedure

1. Navigate to AllUser AdministrationUser Preferences.
2. From the search bar, select Name.
3. Type <kbd class="ph userinput">*keyboard</kbd> to do a contains search for all user preferences containing keyboard in the name.
4. To allow users to use keyboard shortcuts while typing in a field, set the value for the <var class="keyword varname">glide.ui.keyboard.shortcuts.allow_in_input_fields</var> user preference to true.
5. Disable any of the following keyboard shortcuts by changing the value to False.  
   {#configure-keyboard-shortcuts__table_lf4_frl_mfb__entry__3}

   | User preference | Description | Keyboard shortcut |
   |-|-|-|
   | glide.ui.keyboard.shortcuts.main_frame | Move keyboard focus to the main content on the page. | ctrl+alt+p |
   | glide.ui.keyboard.shortcuts.global_search | Move keyboard focus to the global search bar in the banner frame. |   |
   | glide.ui.keyboard.shortcuts.impersonator | Open the impersonator window. |   |
   | glide.ui.keyboard.shortcuts.navigator_filter | Move keyboard focus to the filter in the application navigator. |   |
   | glide.ui.keyboard.shortcuts.navigator_toggle | Toggle the application navigator open or closed. |   |
   [Table 1. Keyboard shortcuts]

   {#configure-keyboard-shortcuts__table_lf4_frl_mfb}
6. Use the value for any user preference that ends with key_combo to change the key combination for that particular keyboard shortcut.
**Related tasks**   

* [Turn off the Next Experience welcome screen after upgrading your instance](https://servicenow-prod.fluidtopics.net/VnRYC~AymFF16lt7_tnptg "You can turn off the Next Experience welcome splash screen that appears in the Core UI after upgrading your instance by creating a user preference.")  
**Related reference**   

* [User preference settings](https://servicenow-prod.fluidtopics.net/7wG96hxOOExumMQUyaGqKg "User preferences primarily track the way individual users interact with various features so that new sessions activate the user's last settings. For example, user preferences track whether the user activates the tabbed or scrolling interface for multi-section forms. Other user preference records enable users with the admin role to adjust certain feature settings.")

*[\>]: and then