---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Configure keys for keyboard shortcuts

# Configure keys for keyboard shortcuts {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Determine which shortcut key pairings users can use to access elements in an
instance.

## Before you begin

Role required: admin

For a list of available keyboard shortcuts, see [Core UI keyboard shortcuts](https://servicenow-prod.fluidtopics.net/L0XXckG7GDoWXlL91~M19w "You can use keyboard shortcuts to quickly perform common actions in the user interface.").

## Procedure

1. Navigate to AllUser AdministrationUser Preferences.
2. Search for the user preference you want to change the key combination for.  
   You can change any of the following options:{#configure-keyboard-shortcut-preferences__table_xxk_23k_1gb__entry__2}

   | Shortcut property | Description |
   |-|-|
   | glide.ui.keyboard.shortcuts.global_search.key_combo | Enables keyboard shortcut to activate global search |
   | glide.ui.keyboard.shortcuts.impersonator.key_combo | Sets keyboard shortcut for impersonating a user |
   | glide.ui.keyboard.shortcuts.main_frame.key_combo | Enables keyboard shortcut to jump to start of main content |
   | glide.ui.keyboard.shortcuts.navigator_filter.key_combo | Enables keyboard shortcut to activate navigation filter |
   | glide.ui.keyboard.shortcuts.navigator_toggle.key_combo | Enables keyboard shortcut to expand or collapse navigator |
   [Table 1. Keyboard shortcuts]

   {#configure-keyboard-shortcut-preferences__table_xxk_23k_1gb}
3. In the Value field, change the value to one of the following combinations:  
   Include two access keys such as Control, Command, Alt, or Option as the start keys to any of the following keys. For example, ctrl+alt+p.

       0, 1, 2, 3, 4, 5, 6, 7, 8, 9, a, b, c, d, e,
       f, g, h, i, j, k, l, m, n, o, p, q, r, s, t,
       u, v, w, x, y, z, num0, num1, num2, num3, num4, num5, num6, num7,
       num8, num9, f1, f2, f3, f4, f5, f6, f7, f8, f9, f10, f11, f12, num,
        semicolon, equal, equalsign, comma, dash, period, slash, forwardslash,
       graveaccent, openbracket, backslash, closebracket, singlequote, space, spacebar

4. Select Update.

*[\>]: and then